About me
• Working to strict deadlines in high-pressure environment.
• Managing numerous tasks, projects and responsibilities simultaneously.
• Updating website content using basic HTML coding and backend CMS.
• ProNicient using Mailchimp, Microsoft OfEice, Google Docs, Filemaker,
Keynote, Outlook, Brewman, various online ticketing sites, Google
Analytics, Photoshop (basic).
• ConNident speaker, able contributor, comfortable in a face-to-face
environment.
• Fluent in Russian and Estonian languages, both written and spoken.
Work history
Business Coordinator
Full Time
• Tele-selling
• Reception duties.
• Taking and processing orders and sales requests inc online orders.
• Managing and maintaining brewery BMS.
• Main contact for customer service.
• Creating and developing POS concepts and seeing them through to completion. • Trade marketing – producing and distributing mail outs, welcome packs.
• Assisting the sales team in day-to-day activities.
• Assisting with events.
• Managing stock levels of various POS, merchandise, ofNice and brewery
supplies.
• Managing the Truman’s brewery website. • Currently involved in rebranding work.
• Producing sales and stock reports.
• Booking company trips.
Brewery tours and classes manager/accounts assistant
- United Kingdom, LondonFull Time
• Managing reception, directing calls, taking messages.
• Ordering brewery, ofNice and events space stock.
• Processing beer brewing progress and cask tracking in brewery management
systems.
• Processing sales invoices in Xero.
• Processing sales.
• Compiling daily, weekly and monthly brewery sales reports.
• Taking minutes at meetings.
• Liaising with customers and events department.
• Customer support.
• Booking and coordinating brewery tours and brewing classes.
• Processing invoices, vouchers and receipts.
• Managing brewery tours calendar.
• Creating and managing events in Eventbrite and Design My Night.
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Education
Business and Music Media Management
-
• BA Hons in Music And Media Management.
Level Acieved: 2:1
A-levels (equivalent)
- Tallinn, Estonia
A-levels (equivalent) in English, Russian, Russian Lit and Estonian language
Level Achieved: A, B, A
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