Work history
Client Support Executive
My main duties include managing all inbound support queries and supervising the call centre support team. I am responsible for the creation of various types of collateral as well as producing monthly newsletters for food & beverage clients. Furthermore I oversee different databases for our clients and help clients with their strategic marketing planning. I also organise client meetings in the UK and abroad.
Skills
- Communication
- Social Media Marketing
- Wordpress
- MS Office
- German
- Retail and Customer Service
- Retail Operations
Education
BA Business Management and Marketing
-