☀ Communication and Creativity. These two "C's" are what I discovered in myself. What makes me who I am. During the last years I promised to myself to develop my "C's" even better. Why bother making dreams if you don't really make them come true, right? I started my journey in Greece, studying there Business Administration. I had a break with an exchange year in Spain. How was it there? ¡GENIAL! The best year of my life! I learned Spanish and turned myself into an adventurous traveler. Then I came back to Greece and I found my first "C". "Communication" I joined the Hospitality Industry and worked in Guest Relations for the biggest resorts in Greece. What an experience! Only last year, I moved to The Netherlands and I established my other "C". "Creativity". I had the chance to participate in so many interesting projects through my master program in Marketing in Erasmus University of Rotterdam. I became a Video Editor for the Marketing Association and continued as a Cluster Marketing Trainee for Hilton. Shall I be honest with you? I fell in love with my work. I also secretly watch sometimes my work in YouTube! He he. Now? Although I am not in Tourism and Hospitality anymore, I still continue doing things I love and improving my "C's". I currently have the role of the Creative Content Marketing Specialist in a software development company in the Netherlands, called Agiboo. I promise! I will never stop improving my two "C's". My advice? Find yours. And be around with people who have already found them. Maybe they won't be "C's", but "B's" or "TG's" or even "SLPMD's". Maybe they won't be 2, but 3 or 5 or even 1. No worries though, just discover what your letters are. What makes you who you are. And break some rules. Reach them to the top! Continue doing what you love the most. Today. ;-) Markos Do you have any inquires? ✉ Drop me your email: email@example.com Do you want to stay in touch? ✈ You can also follow me on Instagram: https://goo.gl/Na4rehLocked Pro Plan feature
☝ Trivia: This is my first time working in a software development company, working in Creative Content Marketing. ✏ Intro: In this new role I am responsible of the marketing activities of the company mainly online but also offline. My mentors help me understand the world of commodities and be part of it. Let's do some marketing for a really niche market! I have gained a lot of experiences and continue learning daily more new things in this role: ☑ Use Wordpress CMS and develop the content for the new website. ☑ Use Linked In Ad Manager and do marketing campaigns. ☑ Use Google Analytics and Statcounter to track website's traffic and stats. ☑ Perform an editorial agenda and schedule posts. ☑ Do all the artwork with different tools like Photoshop, Illustrator, Canva, InDesign, Premier. ☑ Communicate with partners and agencies. ☑ Arrange product sales demonstrations. ☑ Copy-writing and produce content for the blog and other marketing activities. ☑ Design icons for the software's user's interface.
☝ Trivia: Before graduating from my master, I decided to join the Hospitality industry one more time and learn how is it to work in the Marketing Department of Hilton. ✏ Intro: I was working for 3 different Hilton hotel brands in The Netherlands, in Rotterdam, The Hague and Soestduinen. A cluster position such that required to follow 3 different marketing plans for these hotels under the same general agenda. I have learned a lot of new practical tasks: ☑ Use Illustrator, Photoshop and video software for doing the creative work. ☑ Use Social Media Marketing and follow a publishing schedule. ☑ Schedule ads on Facebook Ad Manager. ☑ New Instagram tricks from my Manager! ☑ Use Expion a Sysomos CMS application. ☑ Use Hilton's art applications and tools. ☑ Record marketing expenses and invoices. ☑ Edit short promotional videos. ☑ Order collateral and communicating with agencies. ☑ Assist in photo shooting and marketing events. ☑ Create artworks and illustrations (catalogs, web banners, posters, menus) Some other soft skills, which I learned: ☑ Survive in a 95% Dutch environment! I also learned some basic Dutch! ☑ Be a trainee again, this time in a new field. ☑ Collaborate with different managers and other employees. ☑ Go every day in another office, work from home, in the train and in cafe terraces. ☑ Be patient, follow rules and procedures and help other departments when necessary.
I was responsible of covering all marketing events and business days with photo and video material, taking interviews from Dutch companies’ representatives, editing promotional videos for projects and events of the Marketing Association. Also, I managed the content of all the social media channels and together with the Designer we were responsible to update the website with new digital illustrations and content from the Writers.
☝ Trivia: I decided to join the Greek Military after my previous role, as something obligatory in Greece. While being there I had an offer to continue my role, but also to join Starwood and Costa Navarino. So I went to Peloponnese, the land of the best Greek olive oil. ✏ Intro: As a member of the Guest Relations team, I worked for 2 brands in the same resort area. Westin and The luxury Collection. I performed both front and back office tasks. In this role I learned a lot of new practical skills and improved existing: ☑ Use StarGuest, Stawood's CRM system. ☑ Opera PMS. ☑ Performing and distributing reports. ☑ Communicating with TA and TO via email. ☑ SPG loyalty reward program. ☑ Procedures of a big multinational brand. I learned also some other soft skills: ☑ Follow existing rules and organization of a team. ☑ Collaborating with different age groups and nationalities. ☑ Solve problems of guests with the assistance of the whole team. ☑ Attend daily meetings and improve my efforts of offering a better service. ☑ Communicating daily with different nationalities and types of travelers.
☝ Trivia: While communicating so much with leads and customers on the phone in my previous role, I decided I wanted to do it even more. I love traveling. I am an excellent 5* host (awarded by myself). How about experiencing to work in Hospitality? ✏ Intro: I started as a Guest Relations Agent working at the office of the Front Desk team before the hotel was opened. Together with the Front Office Manager and the rest Front Desk team we tried to organize our department and be ready for the opening of the resort. After hard work I promoted to Guest Relations Supervisor in a team of 6. In this role I learned a lot of practical skills: ☑ Using, updating, invoicing and perform transactions in Opera PMS system. ☑ Organizing transfers and cruises for VIP guests in applications. ☑ Updating excel lists and documentation. ☑ Collaborating with Tour Operators and Travel Agencies. ☑ Book flights and check in guests. ☑ Arrange working and duty schedule of team members. ☑ Organize special events, trips, dinners and cruises. ☑ Prepare and distribute daily reports for the Management team of hotel's operations. I have also learned and some cool soft skills: ☑ Collaborate with different ages and nationalities in a big team and different departments. ☑ Manage a team. ☑ Control my stress and time related tasks. ☑ Improve my German and English. ☑ Walking around in 90 acres resort under 35 degrees of Celsius on a suite. ☑ Dealing with a lot of problems and find solutions. ☑ Be always positive, smiley and friendly no matter what.
☝ Trivia: After a year in Spain traveling and learning Spanish, this was my very first step in my career. ✏ Intro: As a Market Researcher for Meteco, a metal recycling company in Thessaloniki Greece, I was working in a team for one of the company's business projects. Sales of recycling machinery for paper or metal waste. In this role I learned a lot of practical skills: ☑ Use Drupal to make content updates in one of the company's websites. ☑ Use Microsoft Dynamics CRM to track leads, customers and competition. ☑ Use and build big excel lists. ☑ Learn to do phone sales and speak professionally on the phone! ☑ Research the market and investigate potential needs. I have also learned some cool soft skills: ☑ Work for the first time in an office and collaborate with different people. ☑ Work in a team and distribute work. ☑ Accept to do tasks I didn't like and finding a way to like them! ☑ Improve really fast my communication skills with loads of cold calling daily. ☑ Learn to be convincing and compassionate, which is awesome in sales!
Main Courses: Marketing Research and Analysis, Branding, Sales and Account Management, Strategic Marketing, Retail and E-Commerce, Neuromarketing and Marketing and Development of New Products.
Main Courses: Principles of Marketing, Consumer Behavior, Strategic Marketing and Planning, Accounting for Partnerships, Management Information Systems, Business Strategy, Human Resource Management