Marta Infantino

Marta Infantino

Digital Strategy, Design Thinking & CX ConsultantMilan, Italy
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Marta Infantino

Marta Infantino

Digital Strategy, Design Thinking & CX ConsultantMilan, Italy
About me
Problem solving, people and beauty lover.
Work history
    Consultant
    Padua, ItalyFull Time
    I'm a consultant with expertise in the retail, fashion and grocery industries with the following skills: - Customer Strategy - Customer Journey Design - Design Thinking - Marketing - Business Strategy Amongst the others, I worked on a cultural shift project that allowed a large grocery retailer adopt decision making approaches based on solid data analysis that provides insights on customer behavior, and on a project on the re-design of the customer journey for an Italian retailer. I've also facilitated and participated in Design Thinking workshops.
    Event Specialist
     - Full Time
    - Led a team of four people that organized the Workshop “Modern Slavery and Climate Change: The Commitment of the Cities” (21 July 2015), in which more than 65 Mayors and Local Governors participated - Coordinated with the United Nations SDSN for the organization of the 22 July Symposium on “Cities and Sustainable Development” - Contributed to the organization of the workshop “Protect the Earth, Dignify Humanity” during which UN Secretary General Ban Ki-moon and Pope Francis met (28 April 2015) - Met suppliers and negotiated prices and conditions - Kept record of all the expenses related to the event - Contacted high profile guests (Mayors. Local Governors, Ambassadors) and provided them with the necessary information - Video editing (Movie Maker) - Translations - Research for Social Media Content - Administrative tasks
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Skills
  • Adobe Lightroom
  • Design Thinking
  • Workshop Facilitation
  • Project Management
  • Digital Expertise
  • Business Strategy
  • Customer Experience
  • Team Coordination
  • Invisionapp
  • Fashion
Education
    MSc International Business and Manangement
     - Lisbon, Portugal
    1st Class BA (Hons) - Double Degree Program in International Business
     - Manchester, United Kingdom
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Awards
    Top+ Scholarship
    100% tuition reduction scholarship - grade average greater or equal to 17,00.