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Marta Infantino

Digital Strategy, Design Thinking & CX Consultant

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  • LevelJunior
  • LocationMilan, Italy
  • AvailabilityLocked Pro Plan feature
  • ProfessionsEvent Specialist - Digital Analyst - Project Manager

About me

Problem solving, people and beauty lover.

Skills

  • Adobe Lightroom
  • Design Thinking
  • Workshop Facilitation
  • Project Management
  • Digital Expertise
  • Business Strategy
  • Customer Experience
  • Team Coordination
  • Invisionapp
  • Fashion

Work history

Currently

Consultant

PriceWaterhouseCoopers

Jan 2016
  • Padua, Italy
  • Full Time
  • I'm a consultant with expertise in the retail, fashion and grocery industries with the following skills: - Customer Strategy - Customer Journey Design - Design Thinking - Marketing - Business Strategy Amongst the others, I worked on a cultural shift project that allowed a large grocery retailer adopt decision making approaches based on solid data analysis that provides insights on customer behavior, and on a project on the re-design of the customer journey for an Italian retailer. I've also facilitated and participated in Design Thinking workshops.

2015

Event Specialist

#EndSlavery (@PAS, Vatican City)

Mar 2015 - Dec 2015
  • Full Time
  • - Led a team of four people that organized the Workshop “Modern Slavery and Climate Change: The Commitment of the Cities” (21 July 2015), in which more than 65 Mayors and Local Governors participated - Coordinated with the United Nations SDSN for the organization of the 22 July Symposium on “Cities and Sustainable Development” - Contributed to the organization of the workshop “Protect the Earth, Dignify Humanity” during which UN Secretary General Ban Ki-moon and Pope Francis met (28 April 2015) - Met suppliers and negotiated prices and conditions - Kept record of all the expenses related to the event - Contacted high profile guests (Mayors. Local Governors, Ambassadors) and provided them with the necessary information - Video editing (Movie Maker) - Translations - Research for Social Media Content - Administrative tasks

2015

Assistant Event Coordinator

Global Freedom Network

Aug 2014 - Feb 2015
  • Italy
  • Full Time
  • I worked at the organisation of a large event during which the Leaders of the most influential religions in the world undersigned a joint declaration against modern slavery. The event took place in Vatican City in December 2014. My main tasks included: - Meeting suppliers (various Vatican entities, catering, 4/5 star hotels, private car transfer services, photographers, marketing material producers) and negotiating prices and conditions; - Keeping record of all the expenses related to the event; - Contacting high profile guests and providing them with the necessary information; - Working with external communication consultants; - Administrative tasks such as paying the suppliers, arranging meetings and drafting the relative minutes; - Direct report to the CEO.

2014

Junior Strategist

Maliparmi

Jan 2014 - Apr 2014
  • Italy
  • Full Time
  • Maliparmi is an Italian fashion company that has experienced considerable growth in the last 15 years. - Participated to the development of the web marketing and retail strategic plan and its implementation; - Conducted research on the benchmark players in the field of web marketing for fashion; - Conducted analyses on the statistics on Malìparmi’s online sales and online marketing strategy; - Organised meetings with external web marketing developers; - Direct report to the CEO.

2013

Digital Strategist

Maliparmi

Jul 2013 - Aug 2013
  • Italy
  • Internship
  • Maliparmi is an Italian fashion SME that has experienced considerable growth in the last 15 years. - Conducted analysis and research on fashion companies' websites and e-shops; - Made suggestions to improve Malìparmi's website; - Conducted proactive research on the security systems used in top fashion brands' stores; - Contacted security systems' developers and suppliers, individually met them and negotiated prices and solutions; drafted a final report; - Done meet and greet with potential clients.

Education

2014

MSc International Business and Manangement

Catòlica Lisbon School of Business and Economics

Sep 2012 - Nov 2014
  • Lisbon, Portugal

2012

1st Class BA (Hons) - Double Degree Program in International Business

Manchester Metropolitan University

Sep 2011 - Jul 2012
  • Manchester, United Kingdom

2012

1st Class BA (hons.) in International Economics and Management

University of Padua

Sep 2009 - Jul 2012
  • Italy

Awards

2013

Top+ Scholarship

Catolica Lisbon School of Business and Economics

  • 100% tuition reduction scholarship - grade average greater or equal to 17,00.