Operations Manager

  • LocationSend, Woking, United Kingdom



  • Events
  • TV
  • Live Event
  • Account Manager
  • Account Management
  • Brand Management
  • Networking
  • Problem Solving
  • Project Management
  • Strategic Planning
  • Communications
  • Relationship Management
  • Excel
  • Office
  • Powerpoint

Work history


Operations Manager


Apr 2010
  • Strategic • Manage key accounts to ensure client satisfaction and growth of additional business • Seek and exploit new business opportunities across the region • Work closely with the Commercial Director on the strategic direction and vision for the unit • Contribute to new business proposals and presentations as required • Inform and update management teams of current and future requirements of clients • Grow a network of industry contacts is key Business Operations • Project manage key projects in the region • Ensure all projects are consistent in their approach to project and event management procedures and processes • Provide regular reporting to UK Operations board on the status of all projects • Ensure all project budgets are up-to-date and accurate • Provide input on how projects could improve profitability and achieve company goals • Monitor region resource needs and capacity and provide information to the company boards • Client relations on operations and events • Monitor operations for each project in the region, ensuring all projects are successfully delivered • Ensure documentation is provided for each new project or role within the region • Prepare reports for unit meetings • Assisting and driving use of company operations tools General • Line management of project managers and operations staff as required • Overseeing recruitment of operational staff as required • Identifying training needs and requirements for operational staff