About me

I'm a user centric Business Analyst at the City of York Council, a University of Wales Bangor graduate, and a big professional wrestling nerd. I've worked at the authority for over 10 years with roles ranging from managing the mobile working estate, through to successfully project managing a wide range of technical projects. Away from the office I'm an organising member of NUX (Northern User Experience – nuxuk.org). A not for profit group who arrange and run meetups and events for fellow usability and design enthusiasts across the North of England.

QuestionsProjectsExperienceTeam

Projects

• 1

  Sketchnotes from DotYork 2016 conferenceSet of four sketchnotes captured live at the annual DotYork conference in York on the 8th June 2016.
• Sketchnotes from #NUX5 conferenceSet of seven sketchnotes captured live at the annual Northern User Experience (NUX) conference in Manchester on the 7th October 2016.
• Sketchnotes from DotYork 2018 conferenceSet of four sketchnotes captured live at the annual DotYork conference in York on the 4th October 2018.

Projects credited in

• 1

  #NUX7 UX & Design Conference 2018https://2018.nuxconf.uk/ Royal Northern College of Music, Manchester ~ 19th Oct 2018 ~ 9.00am-5.30pm

Work history

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Business AnalystCity of York Council
May 2017York, United KingdomFull Time
Organiser / VolunteerNorthern User Experience (NUX)
Mar 2017Leeds, United KingdomFreelance

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Skills

• Project Management
• User Research
• Change Management
• Process Design
• Service Design