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• General office administration: diary management, reception duties, stock management etc. • Project management of specific services from inception to delivery • Coordination & delivery of projects liaising with local authorities, community groups & freelance stakeholders • Data management for reporting successes to local government • Creation & delivery of social marketing campaigns to promote my projects • Introduction of cross-function marketing & sales techniques • Company-wide logistical management
• Providing management & leadership to a team of 6 people aged between 33–63 • Performance management, SMART objective setting, formal disciplinary management, grievance management • Responsibility delegation, morale building, intellectual support, training programme assessment, design & implementation • Recruitment strategy & continuity planning • Establishment of team business development strategy fitting in with wider company goals • Monthly performance data analysis and board reporting • Oversight of all communication output including collateral, digital content and factual accuracy • Writing industry compliant copy for print & digital publication as well as internal documentation • Delivering client presentations & chairing seminars as cover required • Providing departmental management continuity cover
• Understanding client briefs to create brand aware communication packages • Writing engaging & understandable copy for print, digital & visual purposes • Image research & selection for visual communication purposes • Time & cost efficient management of multiple communications projects • Ensuring an up to date knowledge of legislative changes & trends within the sector • Maintaining & managing key client relationships • Delivering client presentations I had created as part of the communications strategy • Implementation of client communication packages through client presentations & chairing seminars & workshops • Undertaking training in project management, time management, how to provide feedback & account management