I am a writer with experience crafting social media copy, Parliamentary speeches and academic essays. Within my current role as an Account Manager at Elder Technologies, one of our biggest recent challenges has been reducing customer churn. My skill-set as a writer has enabled me to empathetically manage my relationships with customers, thus improving retention rates amongst my accounts and winning back lost subscribers. I am now looking for a new challenge that offers more diverse opportunities to utlise my creative talent. If your team would benefit from gaining an etymology nerd with a track-record of raising engagement by 19,000% then I would love to hear from you!
Projects
Work history
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Account ManagerElder Technologies
London, United KingdomFull Time
I am incredibly proud to have been promoted to the role of Account Manager at Elder.
Alongside maintaining excellent relationships with over 60 family accounts, whilst in this role I have run business development projects; honed my analysis skills whilst assessing the results; written and proof-read copy for multiple departments and scripted, filmed, and edited educational material for our carer base.
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TutorExplore Learning
London, United KingdomFull Time
Tutoring with Explore Learning offers one of the most varied and rewarding workplace environments I have experienced. As a Tutor, I have led Creative Writing workshops both within the centre and in the community, provided one-to-one and group tuition, and produced educational and promotional material for the centre. This position has enabled me to give back to the East London community that I adore by fostering confidence within its young people.
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Skills
- Writing
- Academic Writing
- Creative Writing
- Creative Workshops
- Blog Writing
- Video Editing
- Account Management
- Social Media
- Copywriting
- Customer Relations