Melody Pena

Front of House receptionist

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  • LocationLondon, United Kingdom

Skills

 

  • Digital Media
  • Administration
  • Customer Support
  • Email Handling
  • Email Marketing
  • Html
  • Market Research
  • Reception
  • Creative Direction
  • Communications
  • Web Page Design

Work history

Currently

Front of House Receptionist

Soho Gyms

Nov 2013
  • As a head receptionist at Soho Gym's flagship in Waterloo my main responsibilities were to maintain the premium customer service by greeting and welcoming new members to the gym. I worked closely with the sales manager to sell memberships and process transactions through the epos.

2013

Sales & Merchandising Intern

Izmaylova

Jun 2013 - Sep 2013
  • As a sales and merchandising intern my main responsibilities were to assist the International Commercial Executive by organising fabrics, selecting and requesting new material from suppliers to be presented to the co-founder of Izmaylova for next season's collection.

2012

Marketing Intern

Danceworks

May 2012 - Jun 2012
  • For my final year in University I interned at a small dance school in Mayfair to contribute to my degree. The work experience lasted for four weeks where I assisted the marketing manager in producing digital content for the company's website. One of my main projects was to create and send e-mail marketing campaigns to their members. I experienced how a small business use accessible marketing tools such as MailChimp and social media to promote what the business offers and their upcoming events.

2010

Marketing Intern

British Interactive Media Association

Jun 2010 - Jun 2010
  • Before starting University I had the opportunity to work for a marketing agency to gain insight into the marketing industry. As an intern I was given the task of tele-marketing BIMA's annual awards, by telephoning members of the agency to promote the event and the competition. I was given adhoc tasks such as updating the company's database by correcting contact details and employee information.

Education

2013

Marketing and Multimedia BSc

University of Roehampton

Aug 2010 - May 2013
  • Marketing