Melody Pena

Front of House receptionist

  • LocationLondon, United Kingdom



  • Digital Media
  • Administration
  • Customer Support
  • Email Handling
  • Email Marketing
  • Html
  • Market Research
  • Reception
  • Creative Direction
  • Communications
  • Web Page Design

Work history


Front of House Receptionist

Soho Gyms

Nov 2013
  • As a head receptionist at Soho Gym's flagship in Waterloo my main responsibilities were to maintain the premium customer service by greeting and welcoming new members to the gym. I worked closely with the sales manager to sell memberships and process transactions through the epos.


Sales & Merchandising Intern


Jun 2013 - Sep 2013
  • As a sales and merchandising intern my main responsibilities were to assist the International Commercial Executive by organising fabrics, selecting and requesting new material from suppliers to be presented to the co-founder of Izmaylova for next season's collection.


Marketing Intern


May 2012 - Jun 2012
  • For my final year in University I interned at a small dance school in Mayfair to contribute to my degree. The work experience lasted for four weeks where I assisted the marketing manager in producing digital content for the company's website. One of my main projects was to create and send e-mail marketing campaigns to their members. I experienced how a small business use accessible marketing tools such as MailChimp and social media to promote what the business offers and their upcoming events.


Marketing Intern

British Interactive Media Association

Jun 2010 - Jun 2010
  • Before starting University I had the opportunity to work for a marketing agency to gain insight into the marketing industry. As an intern I was given the task of tele-marketing BIMA's annual awards, by telephoning members of the agency to promote the event and the competition. I was given adhoc tasks such as updating the company's database by correcting contact details and employee information.



Marketing and Multimedia BSc

University of Roehampton

Aug 2010 - May 2013
  • Marketing