Michaela Hinton

Digital Project Manager

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  • LocationCardiff, United Kingdom

Skills

 

  • Account Management
  • Client Services
  • Project Management

Work history

Currently

Digital Project Manager

Precedent Communications

Dec 2014
  • As Digital Project Manager, I plan and oversee a wide range of projects involving end-to-end website design and development as well as digital strategy. My projects span several different sectors and currently include- British Heart Foundation, ACI Worldwide, University of West England, Worcester University, Find a Future, Sports Wales, Bearing Point, Tenovus, amongst others. My role typically involves: • Being the principal point of contact for all clients throughout the full project life-cycle. • Being responsible for managing multi-disciplinary teams often across offices and time zones (developers, designers, user experience and technical consultants and QA experts). • Being responsible for collaborating with 3rd party suppliers. • Being responsible for ensuring that projects are delivered on time and to budget • Managing a complex programme of work, ensuring maximum efficiency and continuous development in all work-streams. • Managing change requests and risks as they are presented.

2014

Client Manager

Big Eye Deers

Aug 2012 - Dec 2014
  • My role as Client Manager was primarily to provide outstanding service, build lasting client relationships and set the strategic vision for accounts. I ensured that all projects handled are successfully delivered within scope, time, budget and to the highest possible quality. Internally, I worked to an Agile/ Scrum methodology to ensure that the client workflow was manageable between teams to achieve targets. I produced compelling copy for many of our clients, managed their digital campaigns across all social channels and provided analytics reports on their successes. I bridged the communication barrier often found between developers and clients by breaking down technical language into layman's terms when needed;

Education

2010

BA Public and Media Relations

University of Wales, Swansea

Jan 2007 - May 2010