About me
More than 4 years experience in the organization, strategic and management department in different sectors. Developed projects related to designing new organizational structures and new services. I have also developed several projects related to the design and implementation of new ways of relationships with customers and re-thinking business models, optimization of activities, strategic and taking decision processes.
Work history
Senior Manager Business Development
London, United KingdomFull Time
August 2005, the first Hummus Bros opened on Wardour Street, Soho. It was received to critical acclaim and we soon opened another 5 branches all around the city. We are a healthy fast food restaurant with fresh ingredients, unique selection of salads mostly based on our great hummus.
Our food is nothing new - it's been done before a million times, but we simplify it to the bare minimum to extract clear, fresh flavours.
My role during more than one year, it was to improve to experience of the shops focusing in the training of our staff. For that I analyse the situation that has each of the shops and after understanding the needs, I created an Staff Hand book in order to improve the skills in each of the position inside the restaurants and pop-ups.
Also, I was Shift Manager in which my role was to perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hummus Bros’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. I was also occasionally responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
As a Shift Manager, I was responsible for:
• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Scheduling
• Training
Talent Manager
- SpainFull Time
BBK INNOVA is an innovation event supported by BBK Social a socially-conscious financial institution. BBK INNOVA in its first edition brings together the youth of Bizkaia for them to develop their ideas on innovative products or services that can be carried out by BBK.
The company presents a set of challenges regarding their current services and their future activities, giving the young assistants the opportunity to work on solutions. The assistants, young people with all different kind of educational backgrounds will be split into multidisciplinary teams and with the help of an assistant who will aid the teams with innovative tools in order for them to carry out a service design process. The format of this event allows closeness between the students and the companies.
In this project, my role was the creation design and event organization, as well as the current day developments as follow up.
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Skills
- 4+ Years as Project Manager
- Consultancy
- Innovation
- A Consistent Team Player with Strong Customer Service Skills
- A Good Team Player
- Leadership
- Creative Entrepreneur
- 3D Prototyping
- Trends
- Strategy
Education
BA(Hons) International Business English
- London, United Kingdom
This course, attractively combining group and individual classes, ensures you develop your practical Business English skills as well as meet your individual needs in the one-to-one lessons.
You will develop your Business English speaking confidence, as well as focusing on elements of your English connected to your profession or in need of special attention.
Mandarin Studies
- Shanghai, China
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Awards
Best Innovation Idea