Work history
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Business Analyst Group ITSSP Group
London, United KingdomFull Time
• Act as a bridge between business and IT
• Assist project manager to define the project scope, work out cost & benefit analysis and risk management
• Handle sign-off and follow up in the full SDLC to ensure requirements are met
• Communicate with SMEs, stakeholders and senior management
• Elicit, analyse, prioritise and document business requirements
• Collect functional and non-functional requirements, and articulate requirements
• Gather use cases and user stories
• Support in test strategy, test script, integration testing (SIT) and UAT
• Document “As-Is” and “To-Be” processes
• Continuously improve the point-of-sales system and payment system integration
• SAP S/4 HANA global deployment
• Experience in both agile and waterfall delivery methods
• Provide BAU training to local teams when required
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Solution Analyst / Business DevelopmentLane Crawford (HK)
- Hong KongFull Time
MyMM e-Commerce Limited (Lane Crawford Joyce Group)
Business Development & Business Solution Analyst - Luxury Fashion & Beauty Division
eMarketplace Start-up firm, an APP with 1200+ international brands available online
• Work with product owners, developers for new features updates, deployments and bug fixes including front-end and back-end management system
• Participate in UAT
• Create templates for business processes
• Market search and analyze online buying behavior trends
• Create dashboard for commercial team and senior management
• Participate in public seminars, to be creative and continuously improve the UX and UI
• Business development and build B2B relationship with clients
• Gather client’s requirements and provide e-solution based on client’s capital, finance, operation and technology models.
• Report to directors in commercial reporting, sales tracking, KPI, update portfolio matrix and build dashboards for management
• Assist in contractual agreements with merchants, and fulfill technical requirements e.g. API integration
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Skills
- Agile Lean
- SQL
- Microsoft Excel
- Microsoft Sharepoint
- Requirement Analysis
- Requirement Gathering
- Microsoft Officce
- Process Improvement
- Process Design
- Analysis
Education
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Diploma (Business Analysis)BCS, The Chartered Institute for IT
London, United Kingdom
International Business Analyst Diploma
- Certificate in Requirement Engineering
- Certificate in Commercial Awareness
- Certificate in business analysis practice
- Certificate in system modeling technique
- UAT and Agile workshop
Techniques include BPMN, UML, MoSCoW, SWOT analysis, MOST, Boston Box, Porter 5 forces, resource audit, PESTLE, use cases and user stories
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IDM Certificate in Direct Digital MarketingInstitute of digital marketing
- London, United Kingdom
IDM Certificate for Direct and Digital Marketing
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