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Work history

Operations & Care Coordinator
Mar 2015
Technical Support MasterApple
Feb 2013
Maintaining composure & customer focus while troubleshooting & solving technical issues Time managment and orgnisation skills , including multitasking and problem solving Responsibility to build rapport and genuine trust with customer to promote the brand Training customers new to the Mac OS & iOS platforms Mentoring new peers as well as providing constant feedback to develop internal iOS apps

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Skills

• Events
• Client Services
• Customer Services
• Customer Support
• Design
• Management
• Office Management
• Problem Solving
• Sales Support
• Event Organisation
• Event Planning
• Make-up Hair
• Relationship Management
• Office
• Photoshop

Education

BA Graphic Communication
Feb 2009 - Mar 2012
Graphic Design