Mishka Kovacova

Technical Support Master

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  • LocationLondon, United Kingdom

Skills

 

  • Events
  • Client Services
  • Customer Services
  • Customer Support
  • Design
  • Management
  • Office Management
  • Problem Solving
  • Sales Support
  • Event Organisation
  • Event Planning
  • Make-up Hair
  • Relationship Management
  • Office
  • Photoshop

Work history

Currently

Technical Support Master

Apple

Feb 2013
  • Maintaining composure & customer focus while troubleshooting & solving technical issues Time managment and orgnisation skills , including multitasking and problem solving Responsibility to build rapport and genuine trust with customer to promote the brand Training customers new to the Mac OS & iOS platforms Mentoring new peers as well as providing constant feedback to develop internal iOS apps

Currently

Operations & Care Coordinator

Swoon Editions

Mar 2015

2013

Events Coordinator

Beach Blanket Babylon

Sep 2012 - Mar 2013
  • Executing the events process within the hospitality industry, from marketing for current and new clients to logistical management with external contractors and managing event on the day, including setting up and internal staff assistance. Daily communication accross all teams, and design process of all current and future menus.

Education

2012

BA Graphic Communication

University of Canberra, Australia

Feb 2009 - Mar 2012
  • Graphic Design