Mohammad Butt

Customer Service Assistant

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  • LocationHounslow, United Kingdom

About me

 

I'm a university graduate who is looking for new opportunities in areas of my interest so please get in touch.

Skills

 

  • Marketing PR
  • Music
  • Writing
  • Blogging
  • Administration
  • Client Services
  • Customer Services
  • Creative
  • Problem Solving
  • Project Management
  • Communications
  • Excel
  • Powerpoint
  • Word
  • Social Meda

Work history

Currently

Writer

University of Westminster Getyourrockout

Sep 2011
  • • Wrote for the university newsletter on subjects including music, films and gaming. • I’m a contributor to the GetYourRockOut webzine, having written album and live reviews and still do to this day.

2016

Customer Service Assistant

Boots

Dec 2015 - Jan 2016
  • • Provided excellent service to customers by helping and advising them. • Made sure the store was tidy and presentable for the customers. • Maintained excellent communication with management and customers. • Worked in a team environment to carry out customer transactions. • Proactively marketed and sold products successfully to customers.

2015

Administration Assistant

Norsk European

Jul 2008 - Sep 2015
  • • Worked with customers and business partners of the company to arrange appointments for clients over the phone. • Took stock and reordered supplies when necessary • Dealt proficiently with members of the public by helping them with whatever business needs they had. • Handled general administration duties including updating Word and Excel documents, scanning, filing and maintaining a presentable work space.

2014

Volunteer Attendant

University of Westminster

Jul 2013 - Sep 2014
  • • I would maintain excellent communication and provide support to management at events. • I’d greet and help people at events by checking them in, directing them to where they needed to go and deal with any other issue they may have had. • I’d routinely clean up afterwards and make sure the space was tidy and everything was accounted for.

2014

Intern

Kerrang! Magazine

Jun 2014 - Jul 2014
  • • Gained an insight into how to write and structure live/album reviews. • Learned how to turn a PR release into a full news story. • Learned how to pitch a feature story with detailed structure and panel ideas. • I also handed out the post, did the mail-out, transcribed audio interviews and saw first-hand how a weekly rock magazine is put together from start to finish.

2014

Intern

Nuclear Blast Record Label

Apr 2014 - May 2014
  • • Promoted and reviewed press releases and content on social media platforms. • Carried out independent research to raise online engagement with the label. • Dealt with industry contacts over e-mail, phone and in person. • Assisted with editing and updating business spreadsheets and word documents. • Assisted with administration duties such as sending out the post, filing documents and scanning magazines.

Education

2015

Computer Science

University of Westminster

Aug 2011 - Jun 2015

    Awards

    2007

    Borough Champion

    • Best Sport Team in the Hounslow Borough