Monet Lawes

receptionist

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  • LocationLondon, United Kingdom

About me

 

Outgoing, driven and lively 21 year old. Always up for new challenges and have a constant can-do attitude. My strongest skills are customer service and sales. I have been in this industry since 15 years old weather it be working in a coffee shop or retail to selling investments and legal documents to clients. I am looking for my next challenge and something that will allow me to exercise my skills, improve on them and also gain some new ones.

Skills

 

  • Events
  • Presenting
  • Business Development
  • Client Services
  • Direct Sales
  • Problem Solving
  • Strategic Planning
  • Communications
  • Relationship Management
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service
  • Ideas Development

Work history

2016

Esate Planning Consultant

Thornton and Baines Legal

May 2014 - Jan 2016
  • I embarked upon this career when I decided to stop dancing and performing. I had been working for this company as a client co-ordinator part time and was then offered a sales manger role. I then was offered a promotion to become a trainee broker and then progressed to become a Junior Broker. I enjoyed this role very ,much which included responsibilities such as calling leads to book appointments and build my own client bank. Selling products and explaining estate planning in detail to clients. Conducting meetings with clients and potential clients in preparation for meeting my senior advisor, liaising with my senior advisor and conducting research for them. Also acting as intermediary between my client, the advisor and also the advisor and other companies. I spent a lot of my time on the phones calling leads and calling companies to create a client bank and open opportunities. Also using CRM. I enjoyed this role very much and could see myself progressing in the finance industry but decided that in the long term it was not my career goal and I wanted something that had a little bit more diversity in the role.

2014

Cashier

Aldo Shoes

Nov 2013 - Jan 2014
  • I worked in this role as a Christmas temp at their extremely busy Oxford street store. I also worked at the Hither Green Deli alongside this role to maximise productivity and also to help me save money. My responsibilities included serving customers at the till in a polite and timely manner. Opening the tills in the morning and counting the floats. Closing the tills in the evening which included counting the floats,organising the money into the appropriate bank bags and filling out the appropriate paper work. Also providing cover for the accessories department when needed.

2013

Coffee Barista & Waitress

Hither Green Deli

Mar 2011 - Mar 2013
  • This job enabled me to pay for my expenses during college. I lived away from home whilst studying performing arts and used to travel home every weekend for this role. Responsibilities included making coffee using the professional coffee machine. Preparing sandwiches and panini's. Preparing the fridge for the day with all the food displayed correctly. Memorising the menu and food orders. Making sure the shop floor including tables and chairs looked clean. tidy and presentable at all times. Also training up new employees.

2011

PA to Director

Countdelve Ltd

May 2010 - Sep 2011
  • My first summer placement working for a flooring contractors as the PA to the managing director.who happened to also be the owner of the company. It was very challenging having to think on my feet and produce answers quickly. My responsibilities included managing quotes, liaising with contractors and clients. Ordering office supplies and also materials for on site jobs.

Education

2016

GCSE

St Dunstans College

Mar 1998 - Mar 2016
  • Attended this school from the age of 4 to 16. Completed all of my GCSEs including music, Physical education, drama and french. Also learnt to play the guitar and piano.

2013

Dance and Musical Theatre

Tiffany Theatre College

Aug 2010 - Jun 2013
  • Completed my dance and musical theatre BTEC with merit. Also completed 3 years of dance, singing and acting vocational training.

2012

Psychology

Belfairs High School

Aug 2010 - May 2012
  • Completed my Psychology A level. at this time i had also been attending theatre school part time completing my BTEC so the a level was an added extra on to my course.

Awards

2009

Duke of Edinburgh Gold

Duke of Edinburgh

  • Completed my duke of Edinburgh gold trek and community service.

2008

Method of Instructor Course

  • Completed and passed my method of instructor course in the cadet force. Which included learning how to lead and teach a group of young cadets how to aim and shoot a rifle, how to map read and use a compass and also how to march in formation and with all of the correct commands.

2007

Trinity Guildhall Singing Grade 7

  • Completed and passed with distinction my Grade 7 in singing with the Trinity Guildhall school

2007

Trinity Guildhall Musical Theatre Grade 8

  • Completed and passed with distinction my Musical theatre exam with the Trinity Guildhall School.

2006

Trinity Guildhall Drama Grade 8

  • Completed and passed with distinction my Grade 8 Drama exam with the trinity guildhall school.