About me
A reliable, trustworthy and conscientious person who is able to multi-task, handle pressure and work as part of a team. A dynamic, resourceful and hard-working individual with excellent interpersonal skills and the ability to communicate concisely at all levels. Over the course of my school years, I worked as an editor for the school journal, a task that nurtured my love for writing and communication and media in general. Now looking for an opportunity to work for a company who truly value their staff and will strive to develop their career to the next stage.
Work history
Supervisor
Team Member and acting supervisor
Customer Services Representative & Marketing Assistant
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This role involved working in close partnership with both the clients and the production team based in Hong Kong, in order to ensure the shops and all Intuzuri brides would receive the most professional customer services possible.
My core duties included preparing, processing, checking and managing orders.
I was also responsible for managing sample returns and booking couriers, meeting & greeting clients and dealing with their enquiries via telephone calls, e-mails or conference calls.
In addition, I was tasked with assisting the Marketing Manager in all marketing duties (Social Media in particular) and conducting marketing researches to develop the brand strategy on a daily basis.
Later, I was also in charge for planning the most important event in the industry, the Harrogate Bridal shows, renting furniture, booking travel and accommodation for the staff and sending out the dresses from our main showroom and ensuring everything was running smoothly in-between.
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Skills
- Fashion
- Marketing PR
- Administration
- Invoicing
- Office
- Marketing Communications
- Events Planning
- Customer Service
- Social Meda
- Market Reseach
- Italian Mother Tongue
- Organisation Planning
- Retention
- French
Education
French Literature, Theater, Social Media PR, Consumer Psychology, Sociology
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This course has taught me about French literature and theatre, furthering my knowledge about French civilisation and culture and improving my spoken French skills to a professional degree.
PR, Marketing, Social Media, French, English, Interpretiring, Comminication
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My studies focused on marketing, social media development and PR studies. Subjects studied for my degree included customer psychology, sociology, marketing, international business and literature. High regard was made upon translation and interpretation on a technical level (with a particular attention to economics, medical studies and law)