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Being enthusiastic and driven, I strive to work to the best of my ability. I can adapt to new situations and I am able to take on new information quickly in order to succeed in completing tasks. Most people are afraid to ask questions, however I feel that asking questions and query about situations important to develop and grow within a profession. I am inquisitive, organised and intuitive, thinking on my feet when problems come my way, which is necessary in a working environment. In such working environments, I enjoy working as part of a team, with colleagues to communicate with, and I am more than capable of working efficiently as an individual, bringing effective results in my role.
As a Sales Assistant at the Covent Garden store of Dr Martens, I have developed my ability to work cohesively with colleagues to provide excellent customer service and excellent product knowledge to give customers better understanding of the products and range. Frequently meeting targets, I developed my entrepreneurial skills through up-selling and providing quick and suitable alternatives to apprehensive customers. Working on displays and the visual presentation of the products in store has allowed me to understand the brand further and develop an enthusiasm for its products in my time at the store.
As an Account Management intern at an integrated advertising agency, I developed an extensive knowledge on various forms of communication. I was assigned to working with various accounts such as Lucozade’s 2015 ‘Find Your Flow’ and Orangina’s 2015 ‘C’est Shook’ campaign. During this time, I assisted in pre-production meetings, developed competitive reviews and presentations, and worked on various administrative duties. I also had the chance to shadow a photo shoot, as well as follow the various creative developments, treatments and strategic planning for upcoming out of home and TV campaigns. In my free time, I was able to work with people on other brands such as Duracell, Sensodyne and NFU Mutual, creating other competitive reviews and collating research on activity by competitors across various channels. This internship gave me a greater sense of the structure of an integrated advertising agency and how branding and advertising strategies come to life, as well as developing my time management and organisational skills in a fast-paced working environment.
During my time at MADE, I worked as a Creative Digital Projects Intern developing the use of the company’s use of social media, as well as shadowing marketing workshops and frequently contacting clients and printing companies about artwork designed by the company. Not only did this internship teach about the marketing industry, it helped me develop my understanding of communications as a business, and the necessities of conveying a message that a client wants to bring across to the public. Learning valuable skills about writing proposals, briefs, quotations and meeting clients, I was able to bring these transferable skills across to a project that ran alongside this internship. The Creative Minds project dealt with marketing a local Norfolk charity, and with other interns in Norwich, we presented a plan of activity to the board members of the charity to take on in order to increase their supporter base. https://ueacreativeminds.wordpress.com/
Commission-based position; my role was to work on sales for broadband and internet packages dedicated to students who were moving into new accommodation during early term, or were unhappy with their previous internet provider. Having to network and be keen was an important part of being a Virgin Media Brand Ambassador. I had to be able to act as a reliable and trustworthy source, handling sensitive information, providing exceptional customer service and accurate information to potential customers of Virgin Media. Being an VMBA allowed me to develop my communication and sales skills, as well as developing my self-motivation and drive in working on a commission-based level and being able to up-sell packages. The role also allowed me to utilise my connections within my university through being a member of various clubs and societies, and creating various business opportunities and incentives for members who promoted Virgin Media internet packages within their respective clubs.
For the most improved student in my course from 2014 - 2015, with