About me

I am a highly motivated, ambitious, post-graduate student of MSC International Human Resource Management looking to pursue a demanding career, driven by challenging goals and responsibilities. Experienced individual with a background of working in a busy retail, sales and banking industry. This has enabled me to gain a wide set of skills such as data analysis (sales/ targets) and teamwork in different settings. A passionate, well-spoken and hardworking individual, committed, and having a flexible approach with a desire to get tasks done as efficiently and effectively as possible. I really enjoy music, travelling and discovering new places, food, cultures etc.

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Work history

Associate Personal BankerNatwest
Nov 2018London, United KingdomFull Time
As a Personal Banker, my duties ranges from providing the basic needs for clients' everyday banking to verifying documents for new account openings. My daily responsibilities are mainly as follows: • Collating and verifying documents for new account openings • Assisting clients with their everyday banking needs. • Reviewing clients’ accounts and subsequently providing products and services meeting their banking and financial needs. • Weekly and monthly reviews of my personal KPIs to further develop and manage talent. • Logging and resolving clients’ complaints. • Booking appointments for clients with Senior Personal Bankers • Calling clients for customer care and feedback on how to improve services in branch
Retail Customer AdvisorThree UK
Dec 2017 - Jun 2018Fareham, United KingdomInternship
• Responsible for checking product stock and price matrix daily for any changes. • Monthly reviews of personal targets to identify ways to improve performance • Processing sales through proper channels and following procedure to avoid mishaps. • Resolving customers’ complaints and assisting them with purchasing the right product(s) • Observing colleagues’ work ethics and providing feedback. • Shop floor maintenance to prevent hazards to colleagues’ and customers.

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Skills

• Social Media Marketing
• Project Management
• Strategy
• Strategic Planning
• Team Building
• Admin Skills

Education

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Msc International Human Resource ManagementKingston University
Sep 2018Kingston upon Thames, United Kingdom
BA (Hons) International Relations 2:1
Sep 2014 - Jul 2018Portsmouth, United Kingdom

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