Natasha Futcher
Available

Natasha Futcher

Account ManagerLondon, United Kingdom
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Pip Jamieson
Elizabeth Uviebinené
Meg Elys
Natasha Futcher
Available

Natasha Futcher

Account ManagerLondon, United Kingdom
About me
PROFILE An experienced Manager with a wealth of experience, adept at dealing with internal departments and external business partners to ensure maximum customer satisfaction. Has specialist experience of supply chain management and logistics, understanding the complexity of supplying materials to end users. Has managed and developed a support team ensuring that release schedules are met. Highly professional with a friendly can-do attitude. Works well as part of a team and autonomously. Competent user of Filemaker, Xytech, Microsoft Office, SAP, Outlook and Lotus Notes. Used to working with and learning internal software packages. My career goal is to secure a role in a well-structured organisation where I can use my skillset, whilst learning and improving on them, providing excellent levels of service both internally and externally
Work history
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    Screenfast Operations Manager ( Maternity cover)Visual Data Media
     - London, United KingdomFull Time
    VDMS provides end to end content management and digital media supply chain solutions. • Developed relationships with new and existing clients and maintained and supported the various delivery systems • To be the first point of contact for all DCP distribution bookings • Worked collaboratively with clients and ensured the smooth running of delivering content to all platforms via Screenfast, maintained excellent levels of customer satisfaction at all times. • Ensured new content was sent to delivery partners in a timely manner in alignment with complex delivery scheduling • Monitored order progress and handled scheduling conflicts internally and externally, liaisied with clients and distribution partners accordingly • Account management comprising of quoting on complicated mastering projects and seeing job through to completion. • Sales including following on existing leads and identifying new leads and cold calling. • Support including out of hours kdm Helpdesk
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    Account managerEclair Digital
     - London, United KingdomFull Time
    Eclair is a digital cinema technology company servicing the film industry from independents to large studios. Primary function is to understand and adapt to our business partners needs and the ever-changing technological environment bringing new and innovative means of delivering feature films and trailers to exhibition. • Upon receipt of brief from the business partner plan and schedule the technical and human resources necessary to create the delivery plan within agreed budgets. • Manage and monitor content delivery to cinemas in the UK and across Europe, ensuring materials were delivered on time and on budget. • Obtained relevant technical approvals from client prior to manufacture of materials. • Maintained open communication with business partners providing reports as required. • Maintained open dialogue with local Eclair offices and internal departments providing reports on a weekly basis. • Extensive experience of KDM management, TDL management and KDM support. • Provided accurate quotes to business partners as appropriate. • Formulate rate cards as required for business partners. • Prepared accurate pro-forma invoice information to accounts team for accurate invoicing. • Resolve any invoice queries received from local Eclair offices for intercompany invoices and received from external business partners. • Pursued overdue payments from business partners on a monthly basis. • Used internal software for placing orders and tracking materials. Gave feedback to relevant teams to improvements to be made. • Sole respnsibility for the logistics of the Into Film Festival each November. A huge country wide imitative to encourage children to visit the cinema. Involved multi-tasking and working under pressure to very tight deadlines. Our services were retained for the 4 years I worked at Eclair.
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Skills
  • Microsoft Officce
  • Microsoft Excel
  • Microsoft Sharepoint
  • Microsoft Powerpoint
  • Microsoft Word
  • Filemaker Pro
  • Film Distribution
  • Film Festivals
  • Film
  • Film Post-production