Natasha Terpot

operations manager

  • LocationBirmingham, United Kingdom

About me


A biomedical sciences alumnus whom has a passion for the artistically innovative and the quaintly cultural. My motivation has always been steeped in the importance of all things ethical and attaining harmony with myself and others. I would describe myself as friendly and innately personable. I aim to make a positive difference in peoples lives no matter how big or small the gesture may be. I feel enthralled to apply for careers that interact with creative people due to my imaginative and empathetic nature. I believe I can bring this to your organisation. I have always loved speaking in my mother tongues in particular Punjabi and Hindi. As it keeps me in tune with all my family. I have a large and close knit family and I cherish spending time with the younger children. Instilling creativity and helping them with school projects, thrills me. However busy, I am constantly trying to visit gallery exhibitions, independent music events and gigs in surrounding cities and abroad. I lately have learnt the personal importance of keeping in contact with other creative people via creating photo shoots with my extended work family. I am also trying to learn as much as I can from them because I respect their creative drive. No matter how unconventional their methods may be. Travelling is my biggest passion. Even though I do not do as much of it as I would prefer, both for business and for leisure. Experiencing their language, traditions and cuisine. Socialising with people from different backgrounds abroad have since spurred me into learning to cook international cuisine. I am also currently in the process of learning how to make jewellery and sew my own garments. This position involves a broader understanding of people as individuals, rather than a collective. With the maturity and professionalism to work in an office environment. I believe I possess the necessary hunger for knowledge and community spirit that allure me to your need to fill this position.



  • Fashion
  • Events
  • Art Photography
  • Commercial Photography
  • Photojournalism
  • DJ
  • Drawing
  • Administration
  • Customer Support
  • Data Entry
  • Email Handling
  • Reception
  • Office
  • Word

Work history


Shop Floor Manager

Jessops Europe

Jun 2012
  • General floor and staff management. Allocating duties,organising rotas and holidays. Quality control. Ensuring colleagues are trained on new models of camera. Keeping up staff morale, with a positive attitude towards getting deadlines and targets. Setting up and supervising off site photo booth events. Training on 1-2-1 basis with customers on their new purchases. Liaising with head office and different manufacturers any problems we might be experiencing in-store. Proficiently responding to and answering customer enquiries over the phone or via email. Querying delivery progress with external vendors. High risk, deliveries include many high value items. Organising and timing photo-shoots using Excel.


Photography Representative


Jun 2010 - May 2012
  • Weekly and daily reporting to head office. Conducting presentations for management and head office using PowerPoint. Serving with skill, knowledge and competency. Critical visual merchandising to maximise sales by money mapping. Creatively generating sales and building customer rapport on behalf of Sony, a multinational technological company.



Bentley Dental Practice

Jul 2005 - Jul 2008
  • Focussing on excellent customer service. Treating our diverse community equally and respectfully. Regardless of image, age, sex, ethnicity, sexual orientation and disabilities. Providing a professional medical environment for patients to feel at ease. Signing for deliveries, making sure the correct packages had arrived. Very important as the deliveries contained medical supplies and equipment. Checking payments were correct from external medical companies and patients. Contacting debtors and confirming payments were made on time. Ensuring a spreadsheet of all debts were kept up to date. Maintaining confidentiality following the Data Protection Act 1998. Entering appointments into Excel. Ensuring not to clash with other appointments. Dealing with enquiries via email, telephone or in person. Liaising with the dentists and practice owners to ensure smooth running of the practice



BSc Biomedical Sciences

Keele University

Aug 2008 - Jun 2012


    Art and Design. Biology,psychology

    Menzies High School-science College

    Aug 2006 - Jun 2008
    • A levels



    Time Management and Delegation

    • Completed course on how to successfully manage work time, and delegation.


    1-2-1 Trainer

    • Completed training on how to teach customers on how to use photography equipment.