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An enthusiastic and proficient administrator with exceptional perceptive interpersonal skills. Meticulous attention to detail, the ability to multitask while focusing on the priorities for delivery. NHS experience and knowledge. Goal orientated E-Rostering implementer and E-Rostering trainer who is passionate about working well with team members as well as service users.
E-Rostering Specialist • Set up, implement and maintain a new e-rostering system to meet the requirements of the Trust, managers, clinicians and users. • Deliver a program of training sessions for new users and existing users on the e-rostering system, specifically within own work stream, whilst developing an understanding of all modules within the project • Responsible for the analysis of complex shifts patterns and rules in order to develop, test, deploy, maintain and support individual end user • Understand the demands on unit budgets offering advice and support to ensure budget compliance • Be a champion of the software and encouraging and supporting others to adapt to a new way of working • provide first and second line support to users • Support the Business as Usual Team to address general queries received via phone and e-mail • Support general administrative duties within BAU team, such as running leavers reports, uploading new starters, assisting with payroll and dealing with amendments
• Supported team members, developed, and maintained efficient office systems to facilitate effective practice including communication, information storage and retrieval, and provision of stationery, equipment and supplies as required. • Created and maintained accurate filing systems • Maintained health information system effectively entering and retrieving data as required • Coordinated planning, delivery and evaluation of the school immunisation programme with Nurses and members of the School Health Teams • Helped with the supervision of temporary staff, in support of departmental function • Managed correspondence, including letters, memoranda, reports and miscellaneous documents • Assisted team members with recording of client activity and data input to RiO diaries e.g. school immunisation session.
E-Rostering Support Officer • Rolled out of E-Rostering and E-Employee training systems trust wide • Trained team leaders, managers and CLCH staff across sites • Dealt with project admin duties • Liaised with team leaders, managers and staff to book training sessions • Effective diary management to accommodate bookings • Communicating with team members in order to update Team information on the system • Provided staff E-Employee and E-Rostering technical support • Sent and responded to email queries • Delivered troubleshooting, explaining system errors and issues to both the team and to system users • Updated carry over leave on ESR
Intermediate apprenticeship in Business Administration