A professional Business Management and Information Systems graduate, possessing highly developed researching and analytical skills with strong understanding of applying technology to improve business processes and increase efficiency. Now wishing to transition into a career within a challenging IT and Technology position that will enable me to capitalise on my knowledge and work experience, with opportunities of personal and professional growth.
• Providing analytical data interpretation from various banking software databases • Updating systems and recording data on databases • Reviewing legal agreements to resolve disputes between consumers and financial institutions efficiently • Producing daily summary reports on data extractions • Supporting my team with collating management information • Assisting with day-to-day confidentiality file management • Consistently achieving objectives set across a broad range of metrics – including operational Achievement: Accomplishing a 95% quality average on analysis and case resolution
Independent Legal Research project – Distinction
• IT systems management • Systems development • Internet Marketing • Interactive web-based systems design • Unified Modeling Language (UML) • Operations Management