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The Principal Hayley Group is a collection of 24 upper 4 star hotels and conference venues in the UK and Europe. Within these venues I was responsible for; • Taking meeting enquiries for two central London properties • Responsible for selling meeting rooms • Understanding targets and budgets and assist team in achieving goals • Carrying out client/agent site visits at The Grand Connaught Rooms & Hotel Russell • Achieving company standard for BDRC calls at 90% + and ServiceScan site visit at 85% • Working closely with the enquiry team and taking over large valued or high profile enquiries and converting the business. • Cross selling the London properties and also selling the PH Group as a whole. • Organising and hosting Regional Familiarisation Trips for agents