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Ø First point of contact for enquiries by phone, email and visitors to the studio Ø Day to day office management, updating and organising studio samples and library Ø Providing PA support and attending meetings with Directors and staff Ø Collating staff time sheets, recording sick/holiday time and organising staff events Ø Updating social media communication and client database Ø Working with external IT support to maintain the IT audit, order new equipment etc. Ø Organising staff events Ø Coordinating the creation of a new company website was a long-term project I was heavily involved in during my time at GPAD. Tasks varied from researching and selecting website styles, organising old and new content, scheduling photo-shoots in order to select final photos to complete property portfolios, copywriting project descriptions, analysing and altering layout and design whilst liaising with GPAD directors and website designers.
My role within the start-up progressed from Marketing Intern to Community Manager after the dating app’s launch. Responsibilities ranged from but were not exclusive to: Ø Beginning to end assistance on launch party planning, marketing and implementation Ø Assisting on multiple marketing campaigns Ø Promotional marketing team management Ø Customer service enquiries Ø Establishing partnerships with relevant businesses Ø Social media scheduling: Facebook, Twitter, Blog. Ø Monitoring Google Analytics
Ø Maintaining daily task lists on a priority basis. Ø Effectively screening email and phone communication. Ø Managing client queries and appointments in a courteous and confident manner. Ø PR management: handling online and published press features for events and projects. Ø Handling staff recruitment and induction. Ø Coordinating, implementing and maintaining effective office systems and processes. Ø Planning and preparing all personal and business travel arrangements. Ø Auditing and ordering stationery, office hardware/software and furniture as required whilst arranging repairs and replacements. This also involved liaising with the IT technician to solve issues.