nouvelle-marie aidoo

Events Coordinator

  • LocationUnited Kingdom



  • Fashion
  • Events
  • Excel
  • Office
  • Powerpoint
  • Word
  • Customer Service Skills

Work history


Event Coordinator Intern

Sands Catering

Mar 2015


Customer Service Admin Assistant

Islington Council

Feb 2014 - Mar 2015
  • • Responsible to the assistant customer services manager for a professional and effective reception and interview ser-vice to all tenants and leaseholders in the Area. • Using Homes for Islington’s systems to record details of all personal callers to the area office and ensure that accu-rate records are maintained in relation to the nature of the visit and the action taken. To issue receipts as appropri-ate. • Using IT systems to carry out duties, Word, Excel & Outlook, in the most effective and efficient manner and used computer terminals for the input and extraction of data whilst carrying out duties associated with the role. • Using Islington Council Software to put Estate bay and Garage applications on the system & composed Garage Offers and Renewal Letters. • Undertook initial interviews with tenants and leaseholders regarding tenancy related matters, rent account state-ments and housing benefit queries whilst providing a prompt, courteous and helpful response at all times. • Liaise with Tenancy or Rent Officers and Estate Services Officers in order to effectively respond to a wide range of housing related queries. • Ability to undertake reception duties and deal with all personal and telephone callers in a professional and courteous manner. • Booking meetings, Filing of important documents, organising the coordination of letters. • To maintain proper systems to monitor mail, complaints and enquiries concerning service delivery


Events Intern

Islington Council

Dec 2014 - Mar 2015


Sales Associate


Jul 2014 - Dec 2013
  • • Delivered Harrods customer service to all customers, in order to meet mystery shopper requirements • Worked efficiently in busy periods as a team player, and individually to meet store target sales • Offered assistance to the members of my team to make sure the shop floor was tidy and replenished. • Dealt with customer enquires with a high level of communication skills as well as a polite and positive attitude. • Aided with the visual merchandising



Event Management

Coventry University

Aug 2010 - Apr 2013
  • I Studied the core aspects of business, intertwined with Events modules