Nuria Santos

Stock manager,visual merchandiser and after sales specialist

  • LocationTerling, Chelmsford, United Kingdom


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About me


I am a creative, hardworking individual, who always strive to the highest standard possible, at any given task. I am a professional with nine years of experience in retail and the luxury goods industry, covering logistics, sales, visual merchandising and after sales. I have developed exceptional communication skills, an ability to multitask, great eye for detail and the experience of working alone or as part of a team. I am used to working towards the achievement of targets and high customer satisfaction. I am looking for an art based role to pursue my passion. I am confident that my skills can be transferred to the art industry.



  • Fashion
  • Fine Art
  • Exhibition
  • Products
  • Presenting
  • Administration
  • Client Services
  • Customer Support
  • Display Design
  • Problem Solving
  • Creative Thinking
  • Relationship Management
  • Excel
  • Office
  • Customer Service

Work history


Stock Manager, Visual Merchandiser and After Sales Specialist

Louis Vuitton Birmingham.lvmh Group

Aug 2008 - Sep 2015
  • Recent Position: 2008- September 2015 Reason for leaving moving to London and pursue a Career in art Stock Manager, Visual Merchandising and Repair Specialist at Louis Vuitton Birmingham As a Stock Manager I’m in charge of all the logistics involve in the running of the shop: •Organisation and planning of the stock,handling,packing,storage and stock care •Deliveries, outstocking, defectives, shop soiled, transfers.etc.. •Financial stocktakes: planning and execution with the rest of the team •Monthly rotative counts: planning and execution •Liaison with the logistic department in London and the supply chain in France and Spain.Point of contact with the werehouse in france and the logistic company use for our deliveries • Documentation,audits and tracking stock movements worldwide •Health and Safety in the stock •Training the team and the new starters As a Visual Merchandising: •Planning the Rotations •Floor Space Design •Presenting the items following the monthly themes •Oversee the installation of the windows display •Briefing the team with the new themes. As After Sales Specialist : •Evaluation, integration and shipment of the items for repair. •Documentation and Tracking of the items •Liaison with the Repair Centre and Quality Department in France and with the clients •Training the Team and the new Starters As a Client advisor my duties were sales, customer service and clientelling My most recent dutie was rsponsible for the click and collect service in the store, new collaboration with e-commerce department


Senior Sales Advisor & Stock Controller

Massimo Dutti.inditex Group

Sep 2006 - Feb 2008
  • Deliveries, end of the season retrival,liaison with the warehouse in Spain,finantial Stocktakes.etc Helping with the change of displays and windows Sales and Customer Service key holder Acting supervisor for 6 months before the clossing of the shop



5 Years,25 Course Units in Total, Included Subjects Such as History of Art and Architecture(all Peri

University of Santiago de Compostela.spain

Aug 1992 - Aug 1997
  • Licenciatura (Five years long B) in Geography and history, Specialising in Modern and Contemporary Art. University of Santiago de



Share the Passion Awards in Louis Vuitton: Winner of The Best Stock Controller in UK and Ireland.