Accomplished PRINCE2 certified project/product manager, instructor, business analyst and digital strategist with over 15 years’ experience managing IT platforms, products and solutions. Experienced in user research, analysing and prioritising user needs, product & digital Strategy, SDLC, Agile and Waterfall methodologies, requirements documentation, process, roadmap planning, client engagement, mapping and modelling. Dynamic and results-oriented ICT professional & education consultant committed to inculcating a passion for learning, creating multicultural awareness through teaching the fundamentals of the English language, Operations Management, Digital Strategy and Computer Science.
Work history
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Head of Digital Strategy, Product & EducationSoul Amalgam
Johannesburg, South AfricaFull Time
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Head of Digital Strategy, Product & EducationSoul Amalgam
Johannesburg, South AfricaFull Time
Responsible for innovation platforms and strategy implementation ensuring user-centric innovations to align with business objectives and client expectations;
• Direct user research process, design, planning, control, performance improvement of innovation platform services and solutioning strategy. Lead, coach and manage project teams in the successful implementation of both strategic, tactical business and technology initiatives.
• Define innovation priorities, lead innovation strategy implementation and manage innovation initiatives as well as drive user research and analytics in support of business objectives and programs. Lead piloting, workshops, user acceptance testing and responsible for measuring impact of innovation(s)
• Provide insights, mentor innovation team(s) and manage the schedule, scope, budget, quality of Programme(s). Responsible for the product, technical sales & digital strategy of the organization to meet customer requirements and lead requirements gathering sessions through JAD sessions and engaging with relevant stakeholders.
• Manage product roadmap, technology budget and performance of innovations platforms including the impact of digitization, and improving the link between financial and operational metrics and defining long term vision of educational and digital platform services.
• Manage dependencies on projects including project teams locally and remotely to ensure KPI’s, product functionality, platform backlog and product requirements at meet, this includes and pipeline management coordinating the innovation process.
• Lead resource planning, management, reporting and coordination & management of projects/initiatives to deliver change in line with availability and business requirements adhered to SDLC, Agile and Waterfall control guidelines throughout the full systems development life cycle including monitoring, reviewing and optimizing existing features to improve overall quality.
Academic Lead & Education Consulting duties:
• Provide consultancy in leading and conducting research on user needs and behaviors in order to recognise opportunities within the education sector providing insights, innovation platforms and strategy implementation for various schools
• Responsible for contracting, coordination and ensuring agile principles are executed in the process as relates to team delivery
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Skills
- Digital Strategy
- Project Management
- Business Analysis
- Content Strategies
- Production
- Education Consulting
- Social Media
- Agile
- Customer Management
- Lecturing
Education
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TEFL (teach English as a Foreign Language) CertificationTEACH TEFL LANGUAGE SCHOOL (SA)
- Johannesburg, South Africa
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Prince 2 Foundation and PractitionerAPMG- INTERNATIONAL (UK)
- London, United Kingdom
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