Olivia Burgess
Available

Olivia Burgess

Assistant Manager & Content CreatorLondon, United Kingdom
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Pip Jamieson
Ryan Garwood
Mia Dean-Binns
Olivia Burgess
Available

Olivia Burgess

Assistant Manager & Content CreatorLondon, United Kingdom
About me
Olivia is a BA (Hons) Photography graduate from Falmouth University. Olivia specialises in lifestyle and interior photography but she has a keen passion for social media, blogging and content creation. She has experience working within a professional digital setting but is always looking to further her development. Currently, Olivia is working in retail as an Assistant Manager at Fat Face. liviegb@hotmail.co.uk www.lifewithlivie.co.uk www.oliviagrace.photography Instagram: @liviegrace Pinterest: @liviegb
Work history
    FatFace logo
    FatFace logo
    Assistant ManagerFatFace
    East Grinstead, United KingdomFull Time
    I am currently a full time Assistant Manager at Fat Face where I thoroughly enjoy having key responsibility, being there to support my team and achieving customer delight. Working in a management role has taught me to be highly organised, proactive, self-motivated and to be ready for a challenge in an ever changing environment. My main responsibilities are: -Driving sales in store by: analysing financial data, utilising trade reports to aid decision making, spotting new opportunities to help exceed KPI’s, leading and motivating the team, coaching and developing new crew members -Taking ownership of store operations in Managers absence: taking on all responsibilities to ensure continued success of the store in sales, standards and crew -Strong visual merchandising skills, succesfully planned and implemented sale set ups and phase launches -Organised and punctual with paperwork/tasks back of house -Embraced challenges: taken responsibility for driving E-receipts in store. Now at 44% YTD and 12th in the company -Taking control of health and safety in store, ensuring all procedures are adhered to at all times to maintain a safe working environment -Able to demonstrate strong customer service skills and lead by example: achieved 70% on latest mystery shop
    FatFace logo
    FatFace logo
    SupervisorFatFace
    East Grinstead, United KingdomFull Time
    After three weeks, I stepped up to a supervisory level to help manage the store and look after the team. This has allowed me to further develop my customer service and people management skills. I thoroughly enjoyed and thrive on having the responsibility of the store, supporting my team and achieving customer delight by going the extra mile. Being a Supervisor at Fat Face allowed me to understand and develop the knowledge for my next career step into Assistant Manager.
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Skills
  • Digital/ Print
  • Marketing
  • Photography
  • Blog Photography
  • Social Media
  • Social Media Marketing
  • PR
  • Photoshop
  • Blogger
  • Retail Management
Education
    Falmouth University logo
    Falmouth University logo
    BA(Hons) Photography 2:1Falmouth University
     - Falmouth, United Kingdom
    Photography, Media and English Language
     - East Grinstead, United Kingdom
Awards
    AQA in Visual Communication using Adobe Photoshop