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Student studying Fashion, Design and Business Studies at The University of Manchester in the UK., Currently looking to relocate from 2015-2016 to commit to an internship.
Committed to giving excellent customer service & care to a wide range of customers within a luxury store. Duties – ? Confident within any aspect of shop floor such as Fitting Rooms, Footwear, Front Service ? Interacting with other High End brands such as Maje, The Kooples, Sandro. ? Maximizing sales under supervision of Manager ? Delivery & Replen ? Operating tills, including sole responsibility for cashing up at the start and end of a shift ? Dealing with a number of currencies & languages ? Handling any customer complaints in an efficient & professional manner ? Assisting with VM & changing mannequins Privileged enough to be involved in the launch of two collaborations within TOPSHOP, Selfridges – Kate Moss and Cara Delevigne, the process of both gave a great insight into the behind the scenes from a marketing and design point of view within the store.
? Fast paced environment over the Christmas period ? Customer advice and guidance ? Full till training ? Working as a part of a team & independently ? Back of house, replenishment
? Dealing with a range of customers with a specific criteria ? Supporting photographers on shoots in the studio ? Assisting with the production of the annual “Lily O’Brien’s” chocolate catalogue ? General cleaning duties and customer care
Design, Fashion, Business Studies
Bronze and Silver
Passed all RAD Ballet exams with minimum Merit, from Pre- Primary - Grade 6