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• Delivering websites and mobile apps to clients within the healthcare sector, such as Birmingham Children’s Hospital, Health Education West Midlands and NHS24, from scoping, budgeting to design, development, testing and implementation. • Responsible for being the single point of call for clients, providing a consistently high level of service to them as well as end users. • Producing and presenting project documentation, reports and analytics for the senior management team and clients in a timely manner. • Advising colleagues on various aspects of work, including video and photography phases of projects, ensuring that they understand fully the industry standards and legal requirements around filming and photography. • Training and supporting new staff, having regular meetings and providing developmental feedback. • Successfully delivered a rebrand project for the Modality Partnership for their website and Android and iOS apps within an extremely tight timeframe.
Managed the core team for this year's TEDxBrum event held at the Town Hall, Birmingham. Ensuring that the team were on track for each of their tasks and providing assistance where required.
• Produced content for websites using Drupal and WordPress, including editing graphics and videos, as well as creating guides on how to use the content management system for clients. • Conducted social media duties for the company and for clients, such as live tweeting and managing video content on YouTube channels. • Reported on website analytics and user feedback to external stakeholders. • Managed an office move within a strict budget and tight timescale when the company formed. • Assisted with operational and HR duties, including acting as a health and safety officer, ensuring the company met compliance and legislation. • Provided support for the executive director, including diary management, writing minutes for board, senior management and client meetings.
• Worked on a £15 million project for the West Midlands Strategic Health Authority, delivering engaging health videos and articles for the public and learning opportunities to staff within the NHS. • Managed online communities including the helpdesk as well as the YouTube channel. • Produced pre- and post-production paperwork, including the creation of detailed callsheets and reporting music. • Liaised with the producer, director and researcher to co-ordinate logistics for filming, including booking cars and hotels, ensuring all administration aspects were well organised and delivered on time. • Assisted on location on various shoots, including those of a large and small scale, in various settings, such as hospitals and studios.
• Co-ordinated video production for Teachers’ TV, Embarrassing Bodies Online as well as a number of corporate clients. • Produced pre and post production paperwork, including creating callsheets, PasCs and reporting music on Soundmouse. • Successfully oversaw deliverables for the broadcaster were produced and sent out on time. • Organised travel for filming abroad, including flights, hotels, hire car and currency. • Managed production finance, such as petty cash, floats and expenses.