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A graduate in Events Management and Business management, with experience in Administration, digital merchandising, retail, marketing, social media, and content, with a wide range of skills gained both through education and experience across a diverse variety of industries. A highly motivated, reliable individual used to meeting multiple deadlines, able to prioritize a heavy workload and someone who works well under time pressure. Experienced in customer service and able to work both individually and as part of a team.
‘Bimba & Lola’ is a mid-luxury Spanish fashion brand, was born in 2005 and nowadays has shops in Asia, Europe and South America. Supporting sales department with the following responsibilities: - Assisting manager - Customer service - Daily, weekly and monthly reporting - Openings and closings - Til managing - Stockroom receiving and managing. Achievements - Delivered and excellent customer service. - Improved stockroom organization
‘Backseries’ is a fashion retail e-commerce that provide street wear of European and USA brands worldwide. Managing the e-commerce and social media department with the following responsibilities: - Managing the content of company’s website. - Uploading products and providing a proper SEO for those products. - Creating content for company’s blog. - Assisting customers enquiring’s through mail, phone and social media. - Assisting design department - Managing deliveries worldwide Achievements - Increased number and quality of followers in social media - Improved customer service - Improved website traffic and UPT. - Improved quality of blog’s content.
‘Sr. Who’ is a company that provide services of web development and content to other companies. Assisting the General Manager and managing the Social Media Department with the following responsibilities: - Creating content for the website and company’s blog. - Assisting customers' enquirings through mail, phone and social media. - Assisting design department - Researching for new customers
Core subjects: Public relations, events production, corporate social responsibility, internal communication, external communication, protocol, public affairs, design.
Core subjects: Managerial finance and accounting, statistics, maths, economics for business and management, logistics and operation management, data analysis and marketing research, business law.