? My main role is meeting daily sales targets, whilst providing luxury customer service. ? Responsible for visual merchandising and stock replenishment. ? Responsible for driving sales and received excellent customer service feedback from my Manager. ? Able to work under pressure during busy seasonal sale periods.
I completed an internship at nbpr, a PR & Marketing consultancy, during my time there my responsibilities included: ?Collating print and social media coverage for their brands, presenting this to the team and parent companies. ?Researching potential marketing initiatives including events, advertising and blogger partnerships. ? Supporting the team in administrative tasks, including organising meetings and answering press enquiries. ? Arranging send outs/ mail outs to press and bloggers.
? Responsible for leading a team of eight sales assistants, monitoring their performance and driving sales. ? Training new starters. ? Team leader admin including opening and closing the store, dealing with customer complaints and producing sales reports.
? Providing sales assistance, merchanding and maintaining standards. ? Data capture, achieving sales and communicating product knowledge to customers. ? Met daily personal KPI’s.
? During my six month internship I represented the company at PR events, promoting products to journalists. ? Worked on twelve product launches assisting with editing press releases. ? Delivered daily telephone and email support for journalist enquiries, recommending products for features and providing product images and press releases. ? Monitored newspaper, magazine and online media for coverage of Clinique products, collating regular reports for managers. ? Complied competitive analysis for alternative products from print and online media.