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As part of my placement year I undertook the role of marketing assistant with RSG, England’s fifth biggest private provider of Recruitment. I was part of a small Marketing team which included a Graphic Designer and Sports Representative. Key Achievements: • Took control of all the company’s brands social media accounts across numerous different platforms including Twitter and LinkedIn; managing to boost the company’s Social Media presence significantly. • Learnt how to use Google Analytics effectively in order to check the progress and success of our previous Marketing campaigns.
Worked as a customer service representative for a large number of financial clients including Lloyds and RBS. We would ring up customers who had visited in branch to find out about the customer service they received. Key Achievements: • Achieved bonus rates for satisfied customers numerous times throughout my time. • Learnt how to deal effectively and professionally with customers over the phone. • Gained a strong understanding of the computer systems that were used to log in customers answers and findings.