About me
Responsible for the operational support of 36 stores across Western USA. Reviewing business operations and seeking opportunities for commercial growth and improvement. Trained staff to ensure standards are maintained and customer experience in high. Part of the new store development team, opening five new branches across the region.
Seeking to leverage these skills and experiences into a commercial business development role upon graduation.
Work history
Operations Manager
- United StatesFull Time
• Broke weekly sales records for 10 straight weeks at one single location
• Opened locations across four different states
• Trained new employees who have been promoted into leadership roles
• Maintained low food cost for multiple quarters
• Through effective and careful management of the staff supply, managed to maintain the cost levels within the area of tolerance.
• Succeeded in maintaining and exceeding superior cleanliness levels as regulated by each state.
• Finished multiple quarters exceeding sales 2-6% over projections
• Traveled throughout the country training management in various states
Skills
- Communiation
- Social Meda
- Operations
- Events
- Quantitative Analysis
- Quality Control
- Employee Training
- Busines Strategy
- Applied Creativity
- Business Innovation
Education
MBA
London, United Kingdom
Bachelor (b. in Business Administration
- Flagstaff, United States