- Selected globally from eighty-five candidates to open the first two stores for Abercrombie & Fitch in the Southern Hemisphere - Trained in Head Office in Ohio, U.S.A for a two week period for in depth training on new store opening procedures in countries overseas - In charge of hiring, managing and developing a team of eleven assistant managers. - Responsibilities included developing gameplans on a daily basis to develop team of managers as well as providing in-the-moment feedback - Built brand awareness through verbal communication and social media - A leader to over 200 part-time staff - Selected to periodically visit the Melbourne store to develop new managers - Sydney store had the highest secret shop score average, within Asia Pacific, throughout the year of 2014, due mainly to outstanding customer service.
Selected to participate in the eight week graduate program which subsequently led to being promoted to an Assistant Manager. Within this time I was selected to work in over five locations within the U.K including every store in Scotland. Trained on the following areas of the business; Operations, Brand Senses, Marketing, Recruitment, Asset Protection, Impact Systems (Merchandising), Human Resources, Store Experience, Culture and Values.
Savills June 2009- September 2009 Savills presented me with the opportunity to do two weeks work experience but after this period decided to employ me full time for the rest of the Summer. I was available to all staff for input for marketing programs where required. Learnt and developed myself in; • internal and external marketing audits • e-communications, PR and events management • customer research • development of social media
MARKETING COMMUNICATIONS, INTERNATIONAL BUSINESS MARKETING, MARKETING PSYCHOLOGY, MANAGING CUSTOMER RELATIONSHIPS, STRATEGIC MARKETING