Philippa Wells

General Manager

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  • LocationLondon, United Kingdom

Skills

 

  • Fashion
  • Marketing PR
  • Presenting
  • Customer Services
  • Direct Sales
  • Management
  • Marketing

Work history

2015

Store Manager & Team Leader

Abercrombie Fitch

Feb 2013 - Jun 2015
  • - Selected globally from eighty-five candidates to open the first two stores for Abercrombie & Fitch in the Southern Hemisphere - Trained in Head Office in Ohio, U.S.A for a two week period for in depth training on new store opening procedures in countries overseas - In charge of hiring, managing and developing a team of eleven assistant managers. - Responsibilities included developing gameplans on a daily basis to develop team of managers as well as providing in-the-moment feedback - Built brand awareness through verbal communication and social media - A leader to over 200 part-time staff - Selected to periodically visit the Melbourne store to develop new managers - Sydney store had the highest secret shop score average, within Asia Pacific, throughout the year of 2014, due mainly to outstanding customer service.

2013

Assitant Manager

Abercrombie Fitch

Jul 2011 - Jan 2013
  • Selected to participate in the eight week graduate program which subsequently led to being promoted to an Assistant Manager. Within this time I was selected to work in over five locations within the U.K including every store in Scotland. Trained on the following areas of the business; Operations, Brand Senses, Marketing, Recruitment, Asset Protection, Impact Systems (Merchandising), Human Resources, Store Experience, Culture and Values.

2010

Marketing Work Expereince

Savills

May 2010 - Aug 2010
  • Savills June 2009- September 2009 Savills presented me with the opportunity to do two weeks work experience but after this period decided to employ me full time for the rest of the Summer. I was available to all staff for input for marketing programs where required. Learnt and developed myself in; • internal and external marketing audits • e-communications, PR and events management • customer research • development of social media

Education

2011

BA(Hons) Marketing 2:1

University of Strathclyde

Jul 2007 - May 2011
  • MARKETING COMMUNICATIONS, INTERNATIONAL BUSINESS MARKETING, MARKETING PSYCHOLOGY, MANAGING CUSTOMER RELATIONSHIPS, STRATEGIC MARKETING

2007

Standard Grades, Highers, Advanced Highers

The Mary Erskine School

Nov 1996 - May 2007