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I managed all operations areas within the Front of House Team (rotas, breaks, holiday plan) which was a team of 5 hosts. Conducting HR procedures as well as appraisals, training and and performance reviews • Responsible for receiving, managing and confirming both over the phone and online bookings, including phoning and emailing for confirmation.
Working on various projects for the Brazilian Olympic Committee in prepara-tion for the Rio 2016 Olympic Games
CIty & Guilds