Rachel Hinds

Sales Assistant/ Bra Fitter

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  • LocationCroydon, United Kingdom

Skills

 

  • Advertising
  • Film
  • Theatre
  • TV
  • Presenting
  • Client Services
  • Customer Services
  • Marketing
  • Problem Solving
  • Communications
  • Word

Work history

Currently

Sales Assistant & Bra Fitter

Victoria’s Secret

Apr 2014
  • My duties include: - Ensuring that my sales targets are met everyday - Identifying customer’s needs quickly and effectively and dealing with them immediately - Answering customer’s queries - Sourcing items for customers - Informing customers of new offers and items that may benefit them - Ensuring that I provide every customer with world class customer service - Ensuring that every customer is completely satisfied with the service that they receive and that I receive 100% in my customer service and customer satisfaction feedback

2014

Sales Assistant

Boots

Sep 2013 - Mar 2014
  • My duties included: - Helping customers to choose products and helping to find the correct item - Working quickly and efficiently whilst stocking up. - Being observant to ensure that customers would not steal our products. - Using the tills to serve customers - Making sure the shop was left clean and tidy at the end of each day.

2013

Cashier & Customer Assistant

British Home Store

Nov 2010 - Jul 2013
  • My duties included: - Ensuring that the shop target for each day was met. - Helping customers to choose products and helping to find the correct size in order to maximize sales. - Working quickly and efficiently whilst stocking up. - Being observant to ensure that customers would not steal our products. - Using the tills to serve customers, also cashing the money at the end of each day. - Making sure the shop was left clean and tidy at the end of each day. - Helping and advising customers whilst fitting and measuring the bras, clothes and shoes. - Explaining the benefits of MasterCard store card to customers with a view to maximize the take up rate. I regularly met and exceeded my targets and was star of the month. I am bubbly and efficient whilst dealing with customers and this was vital when working in busy periods. I was always observant, quick and accurate when serving customers both on the till and the shop floor, ensuring that everyone was served to the highest standard possible.

2012

Orbit Host

Balfour Beatty/olympic Park

Jun 2012 - Aug 2012
  • My duties included: - Helping customers locate landmarks and venues in and around the Olympic Park. - Providing customers with information about the Orbit and how it was built. - Being observant to ensure that customers were comfortable and were not in danger as the Orbit was very high and some customers were afraid of heights. - Making sure that the Orbit was left clean and tidy at the end of each day. - Helping and advising customers whilst moving around the Orbit and choosing time slots. - Looking after important clients and athletes, ensuring that they had everything that they needed.

Education

2013

Theatre Arts

East 15 Acting School

Aug 2012 - Jun 2013

    2012

    Theatre

    The BRIT School

    Aug 2010 - Jun 2012

      2010

      GCSE

      Archbishop Tenison’s CE High School

      Aug 2005 - Jun 2010