Projects
- L'Estrange LondonWhilst working for L'Estrange London as a Marketing Assistant, the company were beginning a complete rebrand both online and offline with Made by Six. I assisted with website content, copywriting, ensuring the transfer from the old site to the new was as seemless as possible, testing the new site before launch, learning the back-end of the new platform and educating others, and ensuring all communication between the company and Made by Six was clear and seamless. I also assisted with all promotions inbetween this period, including a competition before the launch of the new site (called The Next Chapter), as well as ensuring the launch of the new online Maker magazine was as seamless as possible.
- Christmas Campaign 2015As part of my Marketing and Communications Placement at L'Estrange London, I directed a Christmas campaign photoshoot from concept to completion. This included sourcing props, organising the shoot with the photographer and creative directors, and ensuring all Hoods were folded, packed and presented correctly. These images were then used in all promotional activities including AdRoll, Facebook and Instagram ads, and Email content.
Work history
IT Helpdesk Technician
Falmer, Brighton, United KingdomFreelance
This position has been seasonal from 2011 - 2016, and then part-time from 2016 onwards (to coincide with studying for an MSc at Sussex)
Seasonal Contract
Tasks briefly included the physical inspection, testing and recording of all Ethernet ports and internet connection in all 10 of the university's Halls of Residences'. Working quickly in a small team to reach deadlines was essential.
Part-Time Contract
Tasks briefly include working on a busy Service Desk dealing with a variety of enquiries from staff, students and visitors via the telephone, self-service, email or in-person.
Recording, diagnosing and troubleshooting problems and finding resolutions to changing technical issues. In particular dealing with hardware, software and connectivity issues on a range of Windows, Apple and Android devices, tablets and computers.
I have also assisted with Arrivals Weekend 2015 and 2016, and Fresher’s Week 2016, ensuring all students have user accounts and access to the university's wireless and/or cabled internet.
Marketing Assistant
- London, United KingdomFull Time
Continuing from the placement in 2015, additional responsibilities briefly include:
• Studio Coordinator – Keeping the studio tidy and organised at all times.
• Operations Manager – In charge of dispatching all orders and bloggers gifts.
• Exceptional Customer Service – Overseeing all customer queries and CRM, ensuring exceptional service at all times.
• Digital Marketing – Distributing AdRoll, Facebook and Instagram adverts.
• Social Media Assistant – Growing followers and the engagement rate on all online platforms, whilst posting daily content.
• Project Planner – Organising and overseeing the marketing calendar in the run up to the brands new collection and website launch.
• Sourcer – Sourcing all items needed for photoshoots and online imagery.
• Team Planner – Organising all team activities such as calendar events and celebrations.
• Copywriting and E-Commerce Assistant – Ensuring all website (WordPress) content is accurate and up-to-date.
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Skills
- Fashion
- Advertising
- Marketing PR
- Branding
- Brand Management
- Design
- Email Marketing
- Internet Marketing
- Market Research
- Marketing Strategy
- Social Media Marketing
- Communications
- Illustrator
- Photoshop
- Powerpoint
Education
MSc International Marketing
Brighton, United Kingdom
Activities and Societies: Marketing Society, Neuroscience Society, Postgraduate Association (PGA), Italian Society.
The University was ranked in the top 10 in the UK for marketing (The Complete University Guide 2017).
Modules:
- Buyer Behaviour
- Digital Marketing
- Design, Creativity and Innovation
- Information Systems and Management
- Global Marketing Management
- Managing Customer Experiences and Customer Relationships
- International Marketing Communications
- Marketing Analytics and Metrics
- Marketing Research
- Marketing Strategy
- Research Project (International Marketing)
BA (Hons) Fashion and Textile Design with Enterprise
- Portsmouth, United Kingdom
Second-class honours, upper division (2:1)
Elected Course Representative for the 2013/2014 academic year
Responsibilities included:
• Being a confidential point of contact for all students
• Gathered positive and negative feedback on a range of issues
• Represented students’ views
• Provided suggestions for improving the student experience
• Chaired departmental, faculty and university meetings
• Worked as a team with Faculty Reps, Executive Chair and VP Education & Democracy
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