Work history
Senior Account Executive
Working as a Senior Account Executive with over 250 high profile clients. I developed a technical skillset, managing projects and client expectations. Interpret reporting trends to help meet client KPIS and increase ROIs.
Work duties
• Devise technical solutions and implementations for projects
• Strategic advice through: welcome, transaction-based, abandon basket and
re-activation programs
• Strong data integration knowledge
• Attending various client strategic meetings
• Clients training (face-to-face training sessions, webinars)
• Advanced knowledge of three ESPS: CCMP, CheetahMail and UMS
• Supporting technical system and strategic queries
• Working closely with Account Directors/Managers to prospect new business
• Mentoring Account Executives to support positive growth
Account Executive
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Account Executive September 2014- March 2015
Managed the campaign set up and delivery process of effective email marketing campaigns. Worked to strict deadlines in a fast-paced environment with high profile clients such as Sky, Estee Lauder Companies & American Express.
Work duties
• Excellent campaign management to meet deadlines and on budget
• Advanced audience segmentation
• Oversee existing campaigns to grow key accounts
• Strong HTML coding skills
• Gaining a strong knowledge and understanding of a client brand and products
• Involved in the day-to-day management of clients
• Performance monitoring of account executives and account teams
• Address client concerns and ensure the resolution of issues in a timely manner
• Efficient communication with clients on a daily basis
• In charge of billing and chasing PO’s
• Reporting through Google Analytics
• Transactional based emails
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Skills
- Account Management
- B2B
- B2C
- Beauty
- Client Services
- Project Management
- Excel
- Photoshop
- Word
- Digital Marketing
- Database Marketing
- Campagin Management
- Email Strategy
- Cross Channel Marketing
- Implementations
Education
BA(Hons) 2:1 Communications and Media
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Topics of study: Media, marketing,advertising, communications, english language, web communications and more.
Drama, Media and English Language/literature
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A mixture of literature with arts
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Awards
Best New Comer Award
Received within my first year of being with a FSTE 100 company - Experian Marketing Services. This award was for going above and beyond, developing exceptional professional relationships internally and with clients - and delivering fantastic results.
Duke of Edinburgh
Bronze award for taking part in the Duke of Edinburgh award.
Aside my GCSES I took part in a team related award - this developed my skills working as part of a team.