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Working as a Senior Account Executive with over 250 high profile clients. I developed a technical skillset, managing projects and client expectations. Interpret reporting trends to help meet client KPIS and increase ROIs. Work duties • Devise technical solutions and implementations for projects • Strategic advice through: welcome, transaction-based, abandon basket and re-activation programs • Strong data integration knowledge • Attending various client strategic meetings • Clients training (face-to-face training sessions, webinars) • Advanced knowledge of three ESPS: CCMP, CheetahMail and UMS • Supporting technical system and strategic queries • Working closely with Account Directors/Managers to prospect new business • Mentoring Account Executives to support positive growth
Account Executive September 2014- March 2015 Managed the campaign set up and delivery process of effective email marketing campaigns. Worked to strict deadlines in a fast-paced environment with high profile clients such as Sky, Estee Lauder Companies & American Express. Work duties • Excellent campaign management to meet deadlines and on budget • Advanced audience segmentation • Oversee existing campaigns to grow key accounts • Strong HTML coding skills • Gaining a strong knowledge and understanding of a client brand and products • Involved in the day-to-day management of clients • Performance monitoring of account executives and account teams • Address client concerns and ensure the resolution of issues in a timely manner • Efficient communication with clients on a daily basis • In charge of billing and chasing PO’s • Reporting through Google Analytics • Transactional based emails
Work duties • Worked with the Factual Entertainment team that overseas series for Britain’s next top model • Runner for Parkinson’s Master class featuring Ellie Goulding • Reviewing content for various TV shows assuring they meet the commercial and legal regulations
Topics of study: Media, marketing,advertising, communications, english language, web communications and more.
A mixture of literature with arts
A mixture of arts, culture, languages.
Received within my first year of being with a FSTE 100 company - Experian Marketing Services. This award was for going above and beyond, developing exceptional professional relationships internally and with clients - and delivering fantastic results.
Bronze award for taking part in the Duke of Edinburgh award. Aside my GCSES I took part in a team related award - this developed my skills working as part of a team.