About me

A globally focussed, highly motivated professional, with an aptitude for client relations and customer/project/campaign management. I have developed a dynamic and dedicated attitude to all my endeavours and am eager to capitalise on opportunities and expand my capabilities. Through client facing roles, I have developed excellent communication and interpersonal skills and work collaboratively in a team setting. My current role has enabled me to develop strong account and campaign management skills, which coupled with analytical abilities, allow me to adapt and excel when faced with diverse and challenging workloads. As an energetic, passionate team member, I am looking to transfer these skills to an innovative, growing company within a dynamic, fast paced industry, more suited to where my interests and passion lie.

QuestionsProjectsExperienceTeam

Work history

CRM Manager
Sep 2016London, United KingdomFull Time
Supporting the strategic direction of eBay in building and maintaining their CRM presence via Nectar, while managing the day-today client relationship. • Providing strategic consulting to eBay, ensuring they maximise the partnership with Nectar, while ensuring that all joint activity – from campaigns to insights projects, is mutually beneficial both from a commercial point of view and in terms of exposure. • Project managed eBay & Nectar’s most successful successful campaign ‘Cyber 8’ to date – developed the strategy; including business case, creative and mechanics, sold into eBay, secured support and necessary funding internally, executed all components and managed into the market – provided daily monitoring reports & presented post campaign analysis and insight. • Lead the team to collaboratively develop 2017 strategy and work streams to allow us to achieve objectives – motivating all member to work towards common goals; providing support and guidance to enable this. • Owning the budgeting, tracking consistently to ensure we met 2016 forecast – being aware of external influences and estimating the impact of slowing growth/pulled campaigns on progress – being proactive in developing alternative activity to compensate for any losses. • Leveraging knowledge of loyalty and e-commerce – ensuring we stay ahead of the curve in each marketplace, are constantly innovating and identifying new business opportunities.