Riikka Lahti

Bilingual Marketing and Customer Service Executive

FollowUnfollow

Join our Pro Plan to message Riikka

You can only message people who are following you. If you’d like to message this person, simply join our Recruiter Pro Plan.

  • LocationLondon, United Kingdom

About me

 

I have been living in London for 6 years and studied English since I was 6-years-old so I speak and write English fluently. I also speak and write Finnish fluently and know basics in Swedish. Working at LGB Direct and Mundio Mobile Group has given me excellent customer service skills interacting with customers and promoting the clients products and services. Millennium Images gave me experience of working with image libraries and strengthened my computer and administrative skills even further by carrying out database work, cataloguing images, working on social media platforms and marketing our new photography competition and updating websites. I have excellent knowledge of using Microsoft Office, Filemaker Pro and Adobe Creative Suite. As a photographer I always pre plan every aspect of the shoot (location, models, finance etc.) which has given me a very organized and structured approach to work. I have worked on several exhibitions so I have great understanding of exhibition organization and marketing. Working as a teaching assistant and nanny gave me experience in organizing and running classes and workshops. Competing nationally in show jumping has taught me to never give up and to always aim higher! I have great communication and customer service skills.I am capable of working individually and without supervision, yet also a committed and responsible team player. I respond well to challenges, am flexible and adapt well to fast paced and testing environments. I am known to my attention to detail and I am an enthusiastic and an efficient learner.

Skills

 

  • Advertising
  • Events
  • Marketing PR
  • Visual Arts
  • Print Design
  • Art Direction
  • Excel
  • Indesign
  • Office
  • Photoshop
  • Powerpoint
  • Word

Work history

Currently

Bilingual Marketing & Customer Service Executive

Mundio

Dec 2014
  • Providing excellent customer service in both English and Finnish. Answering calls and emails, keeping track record of all the issues and feedback. Analyzing records of customer inquiries, purchases and complaints to identify trends. Occasionally do translations for websites from English to Finnish.

2014

Marketing Assistant

LGB Direct

Aug 2014 - Nov 2014
  • : Marketing, sales and customer service. Direct and indirect interaction with customers, promoting various clients products, increasing market share for customers, product training workshops.

2014

Internship

Millennium Images

Mar 2014 - Jun 2014
  • : Helping with launching Peaches and Cream IV competition, working on social media platforms, carrying out database work and general office duties.

Education

2014

BA in Photographic Arts

University of Westminster

Aug 2011 - Jun 2014

    2011

    BTEC in Photography

    Kensington and Chelsea College

    Aug 2010 - Jun 2011

      2008

      Baccalaureate

      Rautalammin Lukio

      Jul 2005 - Apr 2008

        Awards

        2014

        University of Westminster

        2014

        Jason Shenai

        2014

        Mummola

        • A photography book about my grandmother's childhood home which has been completely abandoned for over 30 years.

        2013

        Wall, Page & Screen,

        • University Of Westminster

        2013

        Entity 21

        • Charity exhibition for Centre Point, Gallery 320