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Robert Cowley

Administrative Assistant

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  • Marketing PR
  • Administration
  • Assistant
  • Customer Support
  • Data Entry
  • Email Handling
  • Marketing
  • Excel
  • Word

Work history


MSc Marketing Graduate

University of East Anglia

Sep 2014
  • Masters Student at the University of East Anglia - Norwich Business School


Administrative Assistant

Vetroplas Packaging Ltd

Jan 2012 - Aug 2014
  • • Answering and following-up incoming sales enquiries via email and telephone • Liaising with clients throughout their projects to ensure all queries are answered and resolved • Preparing quotations, processing orders and organising samples for current and prospective clients • Performing general clerical duties to include but not limited to faxing, photocopying, mailing and filing • Ensuring excellent levels of customer service is maintained when dealing with clients


Customer Services Officer

Lloyds Bank

May 2006 - Aug 2008
  • • Daily cash and cheque handling including foreign payments and all other cashier related enquiries from customers • Providing exceptional customer service at all times, whether dealing with customers in person or by telephone • Arranging and generating appointments for the account mangers and mortgage advisors in branch • Ensuring the tills balance up at the end of the day



MSc Marketing

University of East Anglia

Aug 2014 - Aug 2015


    BSc Biological Sciences

    University of Warwick

    Aug 2008 - Jun 2011



      University of East Anglia - Norwich Business School Marketing Award

      • Best Performance for Marketing Student 2015