I am currently a Freelance Social Media Manager, working for brands in the lifestyl, beauty and Fitness industry. I have over 2 years experience as a Retail Manager, with extensive years previous handling customer service enquiries.Locked Pro Plan feature
Social Media & Blogger Outreach Manager | MAGNITONE March 2017 - Present (Work from Home on a more freelance basis since September 2017) • Content Creation for multiple online platforms including Blog Content + Email campaigns. • Promptly responding, commenting and answering questions on all social platforms. • Rapid growth of platforms > hitting regular follower targets. • Project Management | Execution of Brand Ambassador Program • Inbound and Outbound Marketing Queries – Relationship building with other like-minded brands. • Regular Analytics and Data reporting. • Working collaboratively with Marketing and Sales team to execute Email Marketing + Social Strategy. • Management of Customer Service Team | Briefing on Product launches, specifications, marketing updates as well as producing all FAQ Documentation. Representing Brand at events and blogger meetups + panel discussions.
Store Manager + Community Marketing Manager | SWEATY BETTY Sept 2014 - February 2016 • Opening + Operation of Glasgow Store for 2 Yrs. Opening Marylebone High St Store • Ongoing Team Recruitment + Training • Allocated role of Mentor Manager for UK stores. • Ranked Top 5 Performing Stores of 2016 • (£1M T/O) for 1 month within 1st year working for the company. • Management of personal & stores expenses. Marketing + Community Outreach • Working with local businesses, press hosting events of varying size. • Remote Working – Opening and establishing locations for new UK stores. Including Weybridge, Guildford, Chichester, Essex and Greater London. • Project Management of Company Brand Ambassador Program. • Budgeting, Target Setting + Personal Travel Management.
• Sales and Customer Service Role Model. • Creating and delivering motivational and inspiring team briefs. • Store wellbeing representative. • Updating weekly store trade report. • Marketing and promotional events in store and in the local community with Press & Bloggers. • Recruiting, development and in-store training host.