QuestionsProjectsExperienceTeam

Work history

Business Development ExpertApple
Sep 2021Gateshead, United KingdomFull Time
- Tenured business specialist in North UK market . - Delivers online and face-to-face briefings. - Experience in all prior Retail Business AORs, with a focus on new account development. - Engagement with customers on complex solutionsand the ongoing sales cycles of midsize businesses. - Comfortable communicating with C-level contacts in organizations. - Driven to results that transform a business, and unafraid to ask tough, strategic questions of accounts. - Thrives on change and rapidly pivots to address shifting business priorities. - Comfortable working independently or with a team, under close supervision or with minimal oversight.
Apple PayApple
Feb 2021 - Jul 2021Gateshead, United KingdomFull Time
-Completed analysing and auditing some of the existing top 2000 merchants. -Successfully developed customised engagement process with designated 50+ merchants. -Personally responsible for connecting with 50+ merchants over a 6 month period and successfully secured commitment from 16% of merchants successfully engaged. -Designed UX guides and Mock Ups for merchants to highlight benefits of Apple Pay upstream implementation for dWeb and mWeb. -Proactively engaged with merchants and assisted in leading calls with customers ranging from startups, SME's to Multi National Enterprises. -Cross -Functionally collaborated with multiple departments in Apple from both technical teams and business development. -Identified opportunities to implement Wellness strategies utilised in store to transfer across to the secondment. -Built a wellness team across the CE experience and met with those individuals on a weekly basis. I listened to their ideas and allocated tasks for them in relation to their passions with a view that they could then share this with the rest of the group via a morning meeting. -Led out collaborative project across the team to highlight opportunities to discuss wellness whilst remote working. -Coached and supported team members to help them achieve their targets. -Succeeded in contributing to collaborating with a remote working team. Proud of successfully creating a cohesive and productive work environment.

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Skills

• Business Development
• Leadership
• Change Management
• Diversity
• Strategy Development
• B2B B2C
• Education
• Management
• Fundraising
• Coaching

Education

C
C
Certificate in Diversity & InclusionChartered Management Institute (CMI)
Apr 202019 Short St, London SE1 8LJ, UK
U
U
Leadership and ManagementUniversity of Northumbria
Jan 2016 - Jun 2017Newcastle upon Tyne, United Kingdom