I am a loyal trustworthy staff member with over 10 years retail experience. I am currently the store Manager of the Grenson store in Soho. Here I manage a team of 5 and am responsible for the day to day running of the store including stock management, cash handling, displays and visual merchandising, administration duties. Before working at Grenson I worked at Paul Smith for 9 years where I worked my way up from Sales Assistant to Deputy Manager of the Royal Arcade store Old Bond Street. I am looking for a position which allows me to use my experience whilst developing new skills. I'd like my new role to have opportunities for career progression and development. I am keen to move away from the shop floor to an office based position behind the scenes. I am competent using Outlook, Word, Excel and can quickly pick up any new systems I am not familiar with.
Delivering top level customer service at all times Meet and exceed set targets Completion of daily sales spreadsheets Reporting and analysing data Visual Merchandising Training staff Daily and weekly cash reconciliation To plan and execute the seasonal sale Running the monthly stock take/ dealing with stock issues Working together with Head Office to create range plan Marketing of store via social media Organisation and planning of in store events Carrying out staff appraisals/ dealing with performance issues
Developing Staff-through appraisals and performance management Working towards weekly Sales, ATV, UPT and Conversion targets Organising the Seasonal planner Planning and executing full stock-take Meeting with the Buyers and Merchandisers on a regular basis to discuss stock Supporting and carrying out any additional duties as outlined by my Manager Managing the Seasonal Sale Setting personal targets for staff Dealing with any performance issues Reading and understanding KPI and Operational reports on a weekly basis and using this information to make any necessary changes in store
Art and Design Foundation- 2001-2002 New College Nottingham A-levels History of Art, Art and Design- 1999-2001 New College Nottingham