About me
With seven years Personal Assistant experience I am searching for a new challenging role . Having developed excellent organisational and communication skills, I would love to work in an exciting creative environment, where I can apply the skills I have previously acquired to a role I can become passionately involved in.
I am extremely self-motivated and manage my own workload with a positive approach. I am always willing to learn and take on new skills. I go above and beyond my basic role and enjoy creating strong working relationships with my colleagues.
I am personable, professional and creative, I spend my time outside work visiting galleries and exhibitions, watching bands, supporting local eateries, designers and zines and being a proud and active member of my local Women's Institute.
Work history
Project Manager
Solely responsible for coordinating a new rapid access clinic for patients with suspected cancer
Manage referral email account for clinic in a proactive and streamline manner.
Respond quickly to new referrals and ensure patient is booked into clinic within 48 hours, liaising with clinical colleagues to co-ordinate clinic schedules.
Ensure room bookings are confirmed for appointments.
Working between UCLH & Macmillan Cancer Centre sites and being ‘on call’ and flexible to move to either at short notice.
Meeting patients face to face prior to their appointment to explain the process and support them in filling in medical research forms on a tablet.
Organising CT scans/investigations urgently on the same day when required.
Keeping a record of each patient's individual pathway, regularly updating this so nothing is missed and outstanding tasks are highlighted .
Attend regular group meetings to discuss and assess how the pilot project is running, suggest any improvements/report any issues and discuss patient feedback.
Liaising with consultants and GP’s to ensure each patient get the best experience possible of the service.
Personal Assistant
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Supporting two Paediatric Consultants in all aspects of administrative support ,filtering down information and correspondence so the consultants can focus on their clinical work first and foremost whilst I take responsibility for the smooth running of their administration work.
Formatting, checking and sending out all clinical correspondence and medical legal reports.
Liaising with doctors and patients to obtain blood results, MRI’s, scans etc.
Attending weekly multidisciplinary meetings and assisting with the admin aspects of research projects.
Keeping track of new referrals, preparing them for meetings and keeping a log of the progress on a spreadsheet.
Taking phone calls, answering queries and being the first point of call for consultants.
Diary management, booking patient appointments and managing outpatient and telephone consultations.
Booking rooms for ad hoc clinics and meetings.
Booking patient transport and hotels when required.
Problem solving in sensitive situations.
Working to deadlines and remaining calm under the pressure of conflicting schedules.
Adhering to patient confidentiality and being respectful of those around me.
Providing additional support when required to my colleagues and team.
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Skills
- Events
- Administration
- Assistant
- Customer Support
- Data Entry
- Email Handling
- Event Planner
- PA
- Project Management
- Reception
- Excel
- Office
- Word
Education
NVQ Level 3 in Business Administration
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I completed an NVQ Level 3 in Business Administration whilst working as personal assistant to the Principal Finance Officer.