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• Direct liaison with clients to build and strengthen the working relationship • Managing team based up in Scotland from the London office o Including Social Strategist, Community Management, Insights Executive, and Blogger Outreach • Overseeing strategy and reporting for clients; covering weekly, monthly and quarterly reviews using both social tools and owned platform SMR (Social Media Reputation) working with BrandWatch • Overseeing budget proposal through to implementation and analysis • Ad-hoc communications between the client and our internal team for additional content and campaign work • Assisting with new business research, ideation, and presentation deck building
• Social media audits and reports. Tools used include: Crimson Hexagon, Sysomos, Social Bakers & Conversocial • Content creation for multiple social media platforms • Campaign and content strategy plans: weekly, monthly, quarterly and yearly • Creating targeted content for paid social advertising and promoted posts. • Brand development through social platforms • Creative and social audit work for new business pitches • Community manager for client’s social media platforms • Working cross department with paid media, creative teams and outreach • Optimising a small brief and a small budget Clients include Millennium & Copthorne Hotels EU, Asics, LV, Talkmobile, Ticketscript, Todd Doors, ghd, glh Hotels, Footasylum