I am a Customer Experience, Service & Product Design Director. I help agencies and clients set up design teams and processes of working, and ensure that customer experience principles are embedded into the DNA of the organisation. I mentor designers and researchers from discovery to delivery. I enjoy getting my hands dirty and I'm hands on in solving design problems with my team.
Work history
Head of CXD
Freelance
Please review attached CV
Skills
- Design
- Management
- UX
- User Exerience
- User Research
- Product Deisgn
- APP UX
- Lean UX
- Agile Design
- Strategy
Education
Masters degree
- London, United Kingdom