Work history
Administrative AssistantArcadia
• Compilation, analyses and distribution of sales reports on Excel.
• Data input, retrieval and general ad-hoc management reporting.
• Processing stock transfers in/out of the store, monitoring spend allowance and all stock information.
• Reconciling all petty cash/expenses and invoices daily to prevent cash loss to the business.
• Investigating cash loss for the flagship store and communicating procedures to senior management to help prevent future discrepancies.
• Weekly banking of foreign currency and voucher tenders.
• Handling high levels of phone calls from both internal and external customers.
• Daily IT maintenance and support.
Senior Sales AdvisorArcadia
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• Driving sales and turnover that equates to at least £60,000 per average weekday.
• Upselling skills and unrivalled product knowledge in order to reach and maintain increasing targets.
• Supervision of staff numbering between 10 and 20 daily.
• Daily cash handling/till closedowns.
• Organisation of sales floor staff/cleanliness and presentation of sales floor and till areas.
• Manual and electronic stock replenishment.
• Back of house organisation and delegation.
• Delivery of highest levels of customer service in accordance with heavy footfall.
• Leadership during monthly nightshifts in preparation for payday weekends, as well as heading up the stores stocktake nightshifts.
• Imperative visual merchandising work across the floor for events/model store.
Skills
- Fashion
- Administration
- Assistant
- Customer Services
- Customer Support
- Data Entry
- Email Handling
- Office Management
- Problem Solving
- Reception
- Popular Culture
- Excel
- Office
- Powerpoint
- Word
Education
Film Broadcast Production
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Film/Television
Awards
Role Model Of The Month
Was awarded this accolade having only been in my administrative role for 1 month. Highlights how quickly i was able to adapt and become an integral part of the team.