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Sahar Fadaei

Personal Assistant and Office Manager

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  • Events
  • Administration
  • Assistant
  • Customer Support
  • Data Entry
  • Email Handling
  • Event Planner
  • Office Management
  • PA
  • Reception

Work history


Personal Assistant & Office Manager

Tank Publications

Oct 2014
  • Personal Assistant Daily diary management Maintenance of facilities and supplies Housekeeping, maintenance of office space and management of supplier Customs - handing international shipments, pro-formas, commercial invoices, export and import duty taxes. Deliveries: Handling local and national couriers Book Shop: Running the bookshop in the Tank office, taking payments and assisting shoppers. Ordering books and liaising with distributors. Monthly stock check. First point of contact for office enquiries and coordination of office staff and projects Production co-ordinating: running schedules, call sheets and general production assistance. Promotions: Handling budget and location, ensuring completion Distribution: Building relationships with local and international distributors. Subscriptions: Organising all subscriber details and shipments, using File-Maker Pro to ensure an accurate database. Assist with model, hair & makeup bookings for photo-shoots, liaising with agencies. Work Placements: Recruiting, mentoring, organising and delegating. Assisting the Fashion Department with Fashion Week - requesting show tickets, arranging appointments and re-sees, arranged into a concise schedule. Responding to all queries in a timely and efficient manner. Travel: Receiving quotes and booking hotels and all forms of travel, utilizing frequent traveller points where possible. Handing visas and passports. Having good knowledge of the teams schedule and whereabouts on a daily basis.


Mortgage Consultant

Lloyds Banking Group

Mar 2014 - Sep 2014
  • First point of contact for all mortgage advisors. Ability to learn the policies and regulations within mortgages followed by Lloyds Banking Group in a short space of time. Using initiative when speaking to mortgage advisors in regards to their clients and their own needs. Working well as part of a team to create a strong working environment. Easily finding resources and information in regards to Lloyds policies and regulations. Dealing well with complaints and managing to ease any difficult situations. Good manner towards telephony communications


Sales Advisor

John Lewis

Mar 2007 - Mar 2014
  • First point of contact for customers entering the store Making sure the customers experience is satisfactory Help promote the company and suggesting products and services customers may be interested in Liaising with managers and helping schedule the daily diary. Helping other teams on the floor and being able to connect well with new people NVQ in customer service skills



Fashion Design for Industry

Heriot Watt University

Aug 2009 - Apr 2013
  • Fashion Design